FirstMobile app offers customers increased daily transactions
The development would boost convenience and ease of banking as well as enhance customers’ digital banking experience in line with the Bank’s commitment to offer value-added services that suit the lifestyles of its customers.
FirstBank, launched FirstMobile as part of its drive to leverage evolving technology in providing cutting-edge banking services to its customers and the mobile banking app which is secure and easy to use, allows users to carry out banking transactions on the go from their mobile phones anywhere in the world.
The banking app comes with a user-defined transaction pin which is an extra security feature and customers can also perform the following actions on the enhanced app: Change Transaction PIN, Reset Transaction PIN, Synchronize token, and change their log in pin – mPIN.
With the integrated lifestyle mobile banking app, customers can enjoy real-time mobile banking services such as domestic funds transfer from self-owned accounts to FirstBank accounts and other banks’ accounts; make quick airtime purchase for self and others on all mobile networks; bills payments; cheque services, among others.including confirm cheque and stop cheque; flight booking; and quick account services such as account balance inquiry, statement view and much more.
In December 2016, FirstMobile recorded a milestone in its user numbers with the attainment of one million active users while over N1.3 trillion transactions volume has been consummated using the FirstMobile app since its launch in 2015.
According to the Head, Digital Banking at FirstBank, Folasade Femi-Lawal, the Bank will continue to leverage evolving technologies to support consumers’ lifestyle by providing them with a suite of financial options in a convenient and highly secure environment.
FirstBank’s digital innovations were rewarded with awards in 2016, which include the Asian Banker award for Best Mobile Payments and the Global Finance Digital Bank of Distinction award.The FirstMobile app is currently available for download on Google Play store, Blackberry World and Apple store.