Lawyer threatens to sue Multichoice over decoder swop exercise
AS fallout of the swop programme organised by Multichoice Nigeria Limited, one its customers, Mr. Oke Okpomo, has threatened to sue the multi-billion dollar company if his demands are not met by the firm.
In the letter made available to The Guardian, Okpomo, who owns standard definition (SD) personal video recorder (PVR) dual view decoder, stated through his counsel, Julius Obasohan, that Multichoice Nigeria has not been fair to him and millions of Nigerians in the swop exercise.
He explained that Multichoice is only after its own interest with the intention of further exploitations of millions of her esteemed Nigeria viewers.
Okpomo also alleged that it amounted to fraud for Multichoice to have asked him to swop his SD PVR decoder of about N85, 000 for High Definition (HD) PVR Explorer of about N65, 000.
Okpomo also said he is worried that although his subscription as premium subscriber is still running, Multichoice has gone ahead to stop his channels.
But in a swift reaction, DStv Public Relations Manager, Caroline Oghuma, stated that all efforts by the company to assuage the anger of Okpomo through several offers had failed.
“Based on the information you provided on Mr. Okpomo, I tracked the matter and found out that our organisation had made him several offers in line with the conditions of the decoder swop exercise, all of which he refused,” Oghuma told The Guardian through an e-mail on Thursday.
The image maker added that “in addition, he and his lawyers had already filed the matter with the Consumer Protection Council of Nigeria (CPC), which has in turn engaged with our legal department in a bid to resolving it.”
Multichioce had urged all her customers with dual view decoder to exchange their decoders in a swop exercise, which ended February 28 , this year, because “due to the continuous advancement in technology, decoders, like other electronic goods, such as computers and mobile phones become outdated and incompatible with new technology after a few years.”
The pay media giant added that “the old legacy decoders are not able to ‘run’ the latest software used for the DStv signal to be delivered, and hence will no longer be able to receive a signal once the software upgrade is implemented.”
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