Mercedes-Benz takes Service Camp to fleet operators
Mercedes-Benz Brand-Daimler AG aimed at achieving superior after-sales quality of service and enhancing customer relationship, the company said yesterday after a ‘Service Camp’ organised for truck fleet operators in Enugu and Lagos.
The programme organised by the After-salesTruck division of authorized distributors of Mercedes-Benz in Nigeria, Weststar Associates Limited and Tetralog Nigeria Limited (One of Weststar’s Authorized Dealers for Mercedes-Benz) provided free general vehicle inspections and diagnostic checks to participants.
Chief Executive Officer of Weststar Associates Mirko Plath said: “Since inception of the technical training department, Weststar has successfully trained over 500 participants involved with the use of Mercedes-Benz vehicles such as customers, drivers and staff. We believe it’s a great step towards reducing unemployment by educating and encouraging youths to take up technical career paths in the future”–
The organisations’ General Manager, After-Sales division, Michael Bromberger Said: “Mercedes-Benz trucks are known for their reliability and efficiency worldwide so customers have similar high expectations in regards to service and genuine Mercedes-Benz parts availability. To fulfill these expectations, we have setup a strong country wide dealer network across the country.It is the first time a service camp has taken place in the Enugu region by Tetralog Nigeria Limited, one of our dealerships for Mercedes-Benz trucks”.