Consumer Protection Council
Consumer body seeks regulation of competition to protect consumers
The Consumer Protection Council (CPC) has described the absence of a competition law and regulator as one that discourages innovation, economic growth, foreign investment and consumer protection. According to the agency’s Director-General, Babatunde Irukera, unregulated markets in competition context constitute the otherwise “legitimate” vehicle for both financial and social extortion. Speaking at the United Nations…
CPC, subscribers battle Telcos over tariff hike
Consumer Protection Council (CPC) and the National Association of Telecoms Consumers of Nigeria (NATCOMs) have warned telecoms service providers in the country against hiking the tariff of telecoms services.
CPC warns NERC against illegal electricity bills, unlawful disconnections
The Consumer Protection Council [CPC] has warned the management and staff of the Nigeria Electricity Regulatory Commission [NERC] to henceforth, desist from collecting illegal electricity bills and charges from consumers or face severe sanctions and prosecution. CPC equally said that any reported case of unlawful disconnection of customer’s electricity will be treated as a case…
Council lauds Air Peace over acquisition of Boeing 777
Consumer Protection Council (CPC) has congratulated Air Peace Airlines over its acquisition of a Boeing 777 aircraft, the first of such huge investment by a local carrier. The Council, in a congratulatory message, described the feat as another major milestone in the airline’s journey to becoming a major carrier in Nigeria. Air Peace…
CPC to tackle nation’s banks, others on frivolous charges
Nigerians may soon begin to have some reprieve from the plethora of unexplainable charges imposed by banks, telecommunications, and other service providers, as the Consumer Protection Council....
‘Poor customer service is killing businesses in Nigeria’
Stressing the need for proper training, customer focused policies across organisation and leadership by example, particularly for startups, Phido hinged the growth of every organisation on robust customer relationship.
CPC seeks review of standards, regulations on products’ safety
Following investigations carried out by the Consumer Protection Council (CPC), on the possible quality issues affecting consumers of products of the Nigeria Bottling Company....
Consumer council pursues anti-monopoly bill
The Consumer Protection Council (CPC) is leading other stakeholders in the pursuit of the passage of the Federal Competition and Consumer Protection bill in the National Assembly.
CPC demands status of compliance on Samsung Galaxy Note 7 recall
Embarrassed by reports of explosion of dozens of Samsung Galaxy Note 7 at charging points, the Consumer Protection Council (CPC) has issued a seven-day ultimatum to Samsung Electronics West Africa Limited to...