Union Bank woos customers with digital services, branch upgrade
Union Bank Plc has intensified efforts to ensure improved customer satisfaction, which hallmarks new generation banking system with an array of digital products and branch remodelling.
Already, the bank is gradually phasing out the slow paced analogue banking with their simpler and smarter banking products, services and processes.
Speaking at the launch of the bank’s pet product- UnionKorrect and branch unveiling, along Yakubu Gowon Way, and Ahmadu Bello Way respectively, the Executive Director, Public Sector, Ibrahim Kwargana, encouraged customers to migrate to mobile banking and online banking with the bank.
Kwargana added that customers can open a UnionKorrect account with only N5, 000 without the stress of documentations.
“Our goal is to make banking simpler and smarter for our numerous customers across the country. Restructuring and upgrading of all branch locations remain a critical piece of the transformation because it ensures we are in the right locations and serving the right customers in a functional and professional setting.
“So far, we have refurbished more than 50 branches across the country, putting into consideration, the behavior of our customers towards modern banking,” he said.
Listing the benefits of the UnionKorrect account, which was officially launched in Kaduna State, he noted that owners of the account stand to win big.
The Head of Retail Banking, Carlos Wanderley, said; “We have a limited number of people participating in the UnionKorrect ‘save small win big’ promo in each Union Bank branch and this has dramatically increased the possibility for customers to win the cash prizes,” he said.
Also, the Head, Retail Products, Sheahan Arasaratnam, explained that Unionkorrect is a unique account that would ensure Nigerians get back to the culture of savings.
Noting that a total of 300 customers are expected to win in the draws, with the grand prize N1million in the offing, Sheahan urged customers to begin saving.