What is Customer Service?
Customer service is the provision of service to customers before, during and after purchase. Also, Customer service is a series of activities designed to enhance the level of customer satisfaction – that
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Cheap smartphones to take over markets
THERE are indications that cheaper smartphones are going to flood the markets, especially in developing countries any moment soon. This is according to Ovum’s latest findings. The smartphone market in Nigeria and
When Abuja’s ‘gunmen’ delay the President’s men (1)
IS there a dearth of good men and women in the new governing party and indeed Nigeria’s pool of elders that can tell the president that he needs to settle the outstanding
ISPON urges banks to invest in tech startups
INSTITUTE of Software Practitioners of Nigeria (ISPON), the umbrella body for indigenous software companies in the country, has recommended that Nigerian banks should emulate their foreign counterparts by investing in technology startups.
Battle for Yenagoa’s Creek Haven
THE spectacle that precedes an election is fascinating. Hordes of aspirants pour out, announcing their intention to contest with posters that deface walls, lampposts, road signs, and just about any prop. Party
Loving, giving and caring
THE word love as it is used by the so-called lovers is most intricate and intriguing. A word that is full of many definitions, meanings and applications. It is a word that
Omatek canvasses solar technology adoption in Nigeria
WITH a projected 85 per cent cut in energy consumption cost through solar technologies, Omatek, an indigenous Information and Communications Technology (ICT) firm, has harped on the need to fully explore the
Capital oil, marketers trade blame over sharp practices
CAPITAL oil and gas industries limited has blacklisted some petroleum marketers for selling above the official price of N87 per litre. While describing the diversion of petroleum products to locations other than
How Africa can develop – Osinbajo
Vice President Yemi Osinbajo on Tuesday identified human capital development, political stability and economic integration as central to the rapid development of Africa and the emancipation of its people from poverty. Osinbajo
Senate confirms service chiefs, urge them to tackle insecurity, oil theft
The Senate on Tuesday confirmed the appointment of service chiefs recently appointed by President Muhammadu Buhari. The service chiefs, who were confirmed after a four-and-half hour screening, were urged to tackle the