Cyberspace achieves ISO 9001:2015 QMS
Technology firm, Cyberspace Network Limited, will today be presented with the ISO 9001:2015 Quality Management System certificate.
Sector Lead/Trade Advisor for ICT, United Kingdom International Trade and Investment, Ms Boma Beddie-Memberr, will officially hand over the certificate to Cyberspace on behalf of the British Standard Institute (BSI).
According to BSI, ISO 9001 is the internationally recognised Quality Management System (QMS) standard that offers maximum business benefits. It is designed to be a powerful business improvement tool, which helps organisations to manage social, environmental, and financial risks; improve operational effectiveness; reduce costs; increase customer and stakeholder satisfaction; protect brand and reputation; remove barriers to trade, and bring clarity to the marketplace.
With this achievement, Cyberspace, a fully-owned Nigerian company, has further demonstrated its commitment to continuos improvement of operational processes in line with global best practice, building a resilient and sustainable business with strong corporate governance.
Founded in 1995, Cyberspace has become a one-stop Systems Integration Company with wide and varied experience in solving complex business challenges which guarantees excellent customer satisfaction.
While addressing journalists in his office, the Co-ordinator, Cyberspace Audit team, Fred Young, said: “Cyberspace is an indigenous company that has its business processes aligned with global best practice. We started many years ago with ISO 9001:2008 until last year when we decided to work with BSI for the ISO 9001:2015. It was a much more rigorous certification process but at the end, we are better for it.”
Before now, Cyberspace has attained the Capability Maturity Model Integration (CMMI) Level 3 certification. The CMMI is a software development process improvement approach, which has become the standard for measuring an organization’s capability to apply a process-based methodology to software development.
By implications, the attainment of the CMMI means that Cyberspace software applications have gone through best practice and procedures at all stages of business requirement gathering, software development, testing, deployment and post implementation support. This guarantees customers’ comfort of using the applications.
According to the Chief Marketing Officer, Cyberspace, Olusola Bankole, CMMI helps to integrate traditionally separate organisational functions, set process improvement goals and priorities, provide guidance for quality processes, and provide a point of reference for appraising current processes.
He explained that there are three recognised CMMI models, each of which addresses different area of interest, and has aided Cyberspace’s growth in diverse ways.
He said: “Our software development work and processes have received the highest form of third-party validation. It helps us to take a proactive approach to managing projects and processes.”
With CMMI, Bankole said processes are streamlined, which allows project teams to integrate and collaborate better, which enhances productivity, and enables cost savings in terms of lesser effort due to reduced defects and less rework.
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