In Nigeria’s corporate landscape, where attracting and retaining high-quality talents is a major challenge owing to several factors including increased trend of Japa, (the mass migration of skilled professionals leaving Nigeria for better opportunities abroad) that has further worsened talent retention and created a fiercely competitive talent market, Polo Luxury Group continues to stand out, not just as a leading voice for true luxury but as an employer of choice in Nigeria as attested by the Great Place to Work Certification.
This recognition earned by Polo Luxury Group for the second consecutive year goes beyond mere accolades, but is a reflection of its watchword: Excellence begins from within.
Speaking, Executive Director of Polo Luxury Group Ms. Jennifer Obayuwana, said at Polo, employees are not just team members; they are the brand’s foremost ambassadors and driving force behind our success. “By empowering our employees and leveraging their voices as the foremost brand ambassadors, we are more trusted as a brand with over 35 years of experience delivering exceptional service to our discerning clientele and advancing humanity.
“For organisations, the focus is no longer just about recruitment; it is about placing a premium on employees’ well-being, fostering inclusive workplace cultures, building a sustainable reward system, and offering tangible growth opportunities that can rival global options to encourage long-term employee loyalty. But what truly set us apart isn’t just our unrivalled portfolio; it’s the people behind the brand.”
She said at every touchpoint, from boutique floors to boardroom strategy sessions, Polo’s culture of excellence is driven by passionate individuals committed to the highest standards of service and integrity.
The organisation has embedded growth into its very blueprint, providing employees with access to all-expense-paid training, structured mentorships, and targeted upskilling programmes that ensure they remain aligned with the fast-evolving global luxury landscape. From sales associates to senior managers, every team member is equipped with the tools not just to perform but to excel, as they are empowered through initiatives like the Polo Academy, where the company invests heavily in shaping new employees into confident, brand-aligned professionals.
“Through immersive training modules, mentorship opportunities, and continuous learning programmes, we ensure that each individual embodies the sophistication, knowledge, and service excellence that define the brand. This deliberate focus on internal capacity-building not only enhances individual growth but also reinforces our reputation as the benchmark for luxury experience in West Africa.
This commitment to excellence is matched by Polo’s approach to employee compensation. With an awareness of the shifting economic realities of modern life, the company offers a robust, industry-leading remuneration structure. Salaries are regularly benchmarked and reviewed in response to inflation and market trends.
Employees also benefit from performance-based rewards, 13th-month bonuses, healthcare packages, and access to the company’s services such as staff buses and subsidised luxury products, all of which are tangible demonstrations of Polo’s dedication to staff welfare” Obayuwana said.
