The Director-General of the National Directorate on Employment (NDE), Abubakar Fikpo, has stressed the need for civil servants to adopt requisite work ethics and the right attitude for efficient service delivery.
Speaking at the NDE Human Resources Management Capacity Building Training for its staff in Mararaba, Nasarawa State, Fikpo noted that civil servants need to be acquainted and updated with the public service rules, which serve as a guide to every civil servant
Represented by the Director of Human Resources Management Development, Mrs Awulat Adeola, the director-general observed that the workshop aimed to enable the civil servants to acquire more skills in human resource management and to inspire them to be focused on the mission, vision and core values of the directorate, increase competences in citizens focused service delivery.
He said: “There is a need to improve knowledge of civil servants on how to deliver set service standards and Strengthening Effective grievance redress Mechanism.
That is why we are repositioning the NDE for enhanced effective operations with an emphasis on efficient service delivery. This Workshop is also a path to job satisfaction and will further strengthen staff productivity for efficient and effective service delivery.”
Also speaking, the lead consultant for the training, Zubairu Usman, decried the erosion of basic ethics in all facets of national life including the civil service, stressing that the workshop would equip the personnel with the knowledge, skills and right attitude that will help them to be relevant and work effectively and efficiently.
He said: “What worked for civil a servant in 1960 will no longer work for him today, so the essence of the training is to keep the civil servants abreast of happenings within their organisations and around the world and to equip them with the knowledge, skill and the right attitude that will help them to be relevant and work effectively and efficiently.
“It will be very impactful in terms of work ethics and attitudinal change to help the civil service move forward. The civil service is not an island, it is part of the society and there has been the erosion of ethics. Ethics have eroded in all facets of life and reviving it is one of the objectives of this training. It is one of the gaps identified. To have efficient civil service, there must be continuous training and retraining of the civil servants.”
