Emir seeks improved service from telecom firms

The Emir of Minna in Niger State, Dr. Umar Farouk Bahago is seeking improved service from mobile telecom firms in the country, saying that Nigerians are almost paying for services they do not enjoy.

The Emir who spoke in Minna, yesterday at a consumers outreach forum, organised by the Nigeria Communication Commission (NCC), said the service providers in the country must give back to Nigerians better services as part of what the service providers have received.

Bahago who was represented at the event by Alhaji Mohammed Ismaila She, the national Welfare Officer of the Nigeria Union of Journalists, noted some lapses in the operations of the service providers, especially the unsolicited calls and SMS from call centers of service providers and asked for a stop to these anomalies.

While commending the service providers for providing good communication for the country, Dr. Bahago however suggested that in view of the prevailing economic situation in the country they should consider bringing down the tariff.

Bahago said, “At the moment, subscribers to all the networks were not getting adequate reward for the value of their monies. In fact Nigerians are paying for what they do not enjoy.’’

Earlier, the Director, Consumer Affairs Bureau, Nigerian Communications Commission, Alhaji Abdullahi Maikano, said the 76th edition of consumer outreach programme was designed to address the problems faced by subscribers with their service providers.

Represented by the Deputy Director, Consumer Affairs, Dr. Joseph Atoyebi, Maikano said a lot of mechanism has been put in place to correct service providers that were illegally exploiting the subscribers. Scores of subscribers that attended the programme complained that they were being short-changed by the service providers.