The Police have arrested a passenger and her mother for assaulting an official at the Murtala Muhammed International Airport (MMIA) in Lagos.
The spokesman of the Nigeria Civil Aviation Authority (NCAA), Michael Achimugu, disclosed this in a statement on Saturday.
“Because she was asked to return a borrowed pen, a passenger named Ayemobola Mojadesola (born 1995) and her mother attacked an airport official, causing facial injuries and destroying two laptops in the process,” Achimugu said.
“She was arrested by the Aviation Security Service (AVSEC) and had to buy replacement laptops and offered fifty thousand naira cash for medical treatment of the injured staff.
“I must reiterate that unruly behaviour and destruction of airport equipment will not be tolerated.
“Aviation equipment and staffers are there to facilitate safe and secure travel. They are not punching bags.”
Achimugu said the airline offloaded the passenger for unruly behaviour and she was taken by Avsec to Tango City before being handed over to the Police.
Achimugu urged aggrieved passengers to always seek the assistance of the NCAA Consumer Protection Officers at the terminals.
He said they are there to help passengers at the Airport whenever they are in need of assistance.
“Always refer to them if you are not satisfied with the service rendered by operators,” the NCAA spokesman advised.
The NCAA added that its regulations clearly state the repercussions for unruly passenger behaviour and continue to speak strongly against it.
It also issued a stern warning that severe action will be taken against unruly passengers going forward.
