Leading outsourcing and technology services specialist for governments and diplomatic missions, VFS Global has partnered with the Responsible AI Institute (RAI Institute) to foster responsible AI practices.
Through this partnership, VFS Global will leverage the RAI Institute’s expertise in AI ethics and data privacy, ensuring the development of AI solutions that are secure, ethical, and aligned with the operational needs of visa processing.
The partnership will also enable continuous technological innovation, ensuring VFS Global provides more convenience for customers while delivering secure and responsible visa and citizen services to governments worldwide.
In a statement, founder and CEO of VFS Global, Zubin Karkaria, stated that the alliance reinforces the company’s dedication to ethical AI development.
“We have always been at the forefront of technological innovation, committed to ensuring security, integrity, and strict compliance with the regulatory frameworks of our Client Governments. This partnership underscores our resolve to lead in AI advancement responsibly.”
The statement added that VFS Global would develop its AI solutions in strict accordance with the needs and regulations of its Client Governments, adding that the collaborative effort will give them the certainty that all developments are transparent, regulated, and tailored to their specific needs.
“VFS Global will exclusively develop all AI solutions within its advanced Development Centres located in Mumbai, Dubai, and Berlin. These centres will serve as collaborative platforms where the company will work closely with Client Governments to tailor solutions that enhance visa processing efficiency, security, and user experience.
“This approach ensures that VFS Global retains full ownership and control, allowing it to implement the highest standards of security and safety. Each solution will be meticulously designed with strict AI safety and security guardrails, ensuring compliance with both local and international regulatory frameworks. Any additional development will progress at the pace and readiness of the Client Governments, ensuring that each step aligns with their specific requirements and timelines.
Head of Global Partnerships and Growth of the Responsible AI Institute, Alyssa Lefaivre Škopac, said, “VFS Global’s impressive track record and global outlook make it an invaluable addition as we work to steer AI towards the public good.”
