Nigerian Breweries Plc has reaffirmed its unwavering commitment to enhancing customer satisfaction and deepening stakeholder relationships in achieving shared business goals.

This reaffirmation came during a special customer tour of the Lagos Brewery, held as part of activities to mark the 2025 Customer Service Week. Speaking during the tour, Corporate Affairs Director, Nigerian Breweries Plc, Uzodinma Odenigbo, expressed appreciation, emphasising the importance of a shared vision, while recommitting to the growth and stability of the industry.

He added that beyond producing quality beverages, they are creating shared value for customers, communities and partners. “We believe long-term business success is built on strong relationships, mutual trust and a collective commitment to excellence. We remain resolute in our mission to empower our partners and contribute meaningfully to Nigeria’s socio-economic growth.”

He further noted that their investments in innovation and sustainability reflect their deliberate efforts to remain a responsible corporate citizen and a leader in Nigeria’s manufacturing sector.

Also speaking, Brewery Manager, Nduka Nnabuihe, represented by Félix Ofolue, highlighted their customer-centric philosophy and ongoing drive for service excellence.

During the tour, one of the attending customers, Ability Akpan, commended the brewery for its steadfast support of retailers and wholesalers, noting that this backing has enabled them to remain afloat despite prevailing economic challenges.

Okpe Essien, who runs Brave spots, applauded the company for its unwavering commitment to delivering excellent services to customers despite the serious challenges facing the business.