Global mobility and urban services platform, inDrive, has launched its ride-hailing service in Ibadan, Oyo state. The ride-hailing app, which launched in Lagos in 2019, sets itself apart in allowing drivers and passengers to negotiate a fare, instead of this being set by an algorithm.
Business Development Representative, inDrive, Nigeria, Timothy Oladimeji, said it is an excellent time to extend the ride-hailing service to Ibadan, stating that the recent driver strike suggests that there is a need for an alternative approach to ride-hailing.
“That’s where we come in; our model allows drivers and passengers to negotiate a fair price, rather than having an algorithm dictating this. We believe this offers a viable solution to many of the problems facing ride-hailing in Nigeria at present.
“inDrive is one of the world’s fastest-growing ride-hailing service platforms. According to data.ai (formerly App Annie), it was the second most downloaded mobility application in 2022, with around 175 million downloads worldwide. inDrive currently operates in 617 cities in 47 countries, with regional hubs in the Americas, Asia, the Middle East, Africa and countries in the CIS,” he said.
Oladimeji said the passenger provides details of the trip they wish to make and offers a fare, which drivers can accept, decline, or respond to with a counter-offer – without being penalised if they refuse a trip. Passengers can then choose from the available offers, taking into account the fare, car model, estimated arrival time and the driver’s rating. Similarly, drivers can choose those requests that they deem cost-efficient, profitable and convenient.
“As such, the app empowers both passengers and drivers. In addition, inDrive typically charges a substantially lower service fee than most mobility apps; in Ibadan, this is currently set at zero, so that drivers keep the full amount earned.
Drivers applying to inDrive must go through background checks, including verification of necessary documents, licences and permits. Passengers are encouraged to rate their rides, to provide feedback on driver behavior and service quality.
The app has built-in safety features: passengers can share their trip details with friends or family, with real-time GPS tracking during rides. The app also features an emergency button to contact authorities and has a dedicated support team on hand.
