Leading ride-hailing platform, Bolt has announced a significant commitment of €100 million over the next three years to bolster safety measures on its platform.

This investment will support The Bolt Safety Team in its critical work of product development, customer support, safety feature awareness, and preventative measures to minimize safety incidents. The announcement was made during a global safety campaign launch event held in Lagos.

The event brought together key stakeholders, including the Lagos State Commissioner for Transportation, Oluwaseun Osiyemi, representatives from the Federal Road Safety Corps (FRSC) and Vehicle Inspection Officers (VIO), safety experts, Bolt representatives, and members of the media.

Bolt’s dedicated Safety Team of over 500 specialists works tirelessly to achieve the company’s safety goals. The team comprises Safety Specialists who provide 24/7 customer support from Bolt’s Safety Hubs across the globe and Safety Experts based in Tallinn, Estonia, who focus on product development, engineering, and operations.

General Manager, Bolt Nigeria, Osi Oguah, said: “We take our responsibility to ensure the safety of our platform very seriously. With €100 million committed over three years to safety, we recognise that this requires an end-to-end approach across our business in Nigeria. That’s why the Bolt Safety Team of over 500 specialists globally will focus their efforts on product development, support, and scaling preventative measures to stop safety cases before they happen in that time. We’ll also continue to raise awareness of our safety tools with educational campaigns like the current ‘Bolt Safety Team’ campaign running in Nigeria to raise awareness of the in-app features that we know can help prevent cases.”