Customer Experience
1 day ago
The Eko Electricity Distribution Company (EKEDC) has successfully completed essential technical upgrades and restoration of vending services to its customers. In a statement, the company said the upgrades followed recent disruptions experienced between July 30th and August 1st. READ MORE: FCCPC accuses Coca-Cola of secretly swapping sugar for artificial sweeteners “The disruptions were due to…
4 Jun
Abisoye Ajila, a seasoned financial services and technology leader with over 15 years of experience, sees technology as the key to unlocking the future of finance. Ajila’s background spans pensions, insurance, and asset management, and his expertise bridges the gap between traditional finance and the cutting edge of technological innovation. The significance of his work…
17 Feb
In today’s fiercely competitive business landscape, securing customer loyalty is becoming more challenging yet increasingly vital. As companies grapple with rising acquisition costs and aggressive competition, Emmanuel Smart, a Certified Management Consultant known for his groundbreaking strategies in customer relations and retention, sheds light on practical steps businesses can take to safeguard their most valuable…
13 Feb
In a recent digital media publication titled “Africa's FinTech Sector: The Youth, Mobile, and the New Money Trail” accompanied by a communication on X (formerly Twitter) by UNIPESA, a financial services company based in Dubai, United Arab Emirates, the transformative role certain financial technology institutions play within the ecosystem, especially in Africa was pinpointed, and…
18 Jan
Hassan Imam, the newly appointed Managing Director and Chief Executive Officer of Keystone Bank Limited, has reassured the bank's numerous customers and depositors on the safety of their funds and effective service delivery. He further emphasized that the bank is strategically repositioning for growth. The bank's Chief Executive gave the assurance in a statement released…
12 Jan
Following the Central Bank of Nigeria's appointment of Hassan Imam as Keystone Bank's new Managing Director and CEO, the retail lender has reassured its stakeholders, including customers and partners across the country of unhindered and smooth running of its operations. In a statement released on Friday, the bank noted that it would continue to operate…