The Nigerian Communications Commission (NCC) has announced that it will begin publishing quarterly reports on telecoms network performance across the country, using real-time consumer-generated data.
The Executive Vice Chairman (EVC) of the Commission, Dr. Aminu Maida, made this known in Abuja during an interactive session with journalists. He said the initiative is part of efforts to enhance transparency, strengthen corporate governance, and improve competitiveness in the telecoms industry.
“By the end of this month or early September, we are also going to release a public map for network performance, based on aggregated data from consumers. This is not data from operators but from users themselves, and it will be made available publicly,” Maida stated.
According to him, the new model will complement existing regulatory tools by allowing consumers to independently monitor key performance indices such as download speeds, latency, and webpage loading times across different states.
He explained that the reports would serve as a yardstick for comparing operators, pushing them to improve service delivery or risk losing consumer confidence and investor support.
“We need to let Nigerians know who is first, second and third. The one who comes last will have to explain to his board why, and possibly secure long-denied investments to improve service,” Maida said.
The NCC boss noted that with more than 1,000 licensees in Nigeria’s telecoms sector, enforcement alone cannot guarantee quality service. He described transparency and information disclosure as powerful regulatory tools that would drive competitiveness and accountability in the industry.
Maida highlighted other initiatives under the Commission’s transparency agenda, including the Major Outage Notification Portal, tariff simplification processes, and population rebasing. He said the NCC will continue to publish corrected and accurate data to keep operators accountable and stimulate industry action.
On corporate governance, he emphasised its link to financial performance and regulatory compliance. “The stronger the corporate governance indicators, from board composition and tenure limits to listing on the stock exchange, the stronger the company performs across all metrics,” he said.
Maida also expressed optimism that the reforms would place consumers at the centre of the telecoms value chain. “The happier the consumers, the more the industry prospers, and by extension, the government benefits through an expanded tax base,” he added.
He acknowledged that while the stricter transparency measures may be uncomfortable for some players in the short term, they are necessary to build long-term sustainability.
