Jennifer Joseph, a leading data scientist and senior data analyst with extensive experience in the banking sector, organized a 4-day workshop in Southern Nigeria aimed at empowering small businesses. Drawing from her expertise in data analytics and artificial intelligence (AI), Jennifer’s initiative, themed “AI for Trade Rise”, sought to help business owners enhance operational efficiency and customer engagement through AI-driven tools and strategies.
The workshop attracted various small businesses from sectors like textile, agriculture, and tourism, offering them practical insights into AI applications tailored to their needs. In addition, a few healthcare providers and hospitals attended to explore how machine learning (ML) could automate some of their practices. Jennifer’s experience in the banking sector was pivotal in demonstrating how AI and data analytics can optimize processes, forecast trends, and improve decision-making for small businesses and healthcare providers alike. She emphasized the game-changing potential of AI to drive business growth, streamline operations, and, for healthcare participants, improve patient care efficiency.
Throughout the sessions, participants were introduced to AI-powered tools for inventory management, demand forecasting, and customer behaviour analysis. Healthcare providers explored the use of machine learning for automating tasks like patient scheduling and records management. These tools were showcased as practical solutions for improving efficiency and optimizing resources across different industries. Business owners and healthcare professionals expressed enthusiasm for the knowledge gained, particularly the ability to use AI to better understand customer or patient preferences and reduce costs.
Under Jennifer’s leadership, the workshop not only delivered valuable training but also fostered a collaborative environment among participants. Moving forward, she is committed to expanding AI education and tools for small businesses and healthcare providers across the region, leveraging her banking experience to contribute to the innovation and economic growth of Nigeria’s business landscape.
