As the Customer Service Week comes and goes every year, most organisations roll out the decorations and treat their customers to a week-long show of celebrating them and maybe sending them a text message or two to show they care, but in reality, customer service goes beyond just setting aside a week to show appreciation to the customer.
What’s your take on cryptocurrency?
I am a young man, leading and overseeing operations & projects of a start-up company. I have three questions for you. Before I started my work, I laid down in my budget that 20% of my salary would go into investment and 20% into savings.
Foreign debt, democracy and checks and balances
Democracies have been on the wrong end of the publicity stick in recent decades. The rapid economic expansion in relatively autocratic countries like China, Singapore...
How Nigeria can attract huge foreign direct inflow, by report
For Nigeria to attract meaningful Foreign Direct Investment (FDI) and enhance competitiveness, government must articulate an integrated policy that would unlock rapid development of transport infrastructure in Nigeria.
NSE records N15.1 billion turnover in four trading days
Despite the one-day holiday in commemoration of the country's 57th Independence Day, heavy transactions in the shares of some banks, last week, lifted the volume of shares traded, as turnover of about 1.5 billion shares worth N15.107 billion.
Afreximbank's Depositary Receipts make 2.3% gain on debut
The Depositary Receipts (DRs) of the African Export-Import Bank (Afreximbank), which was offered to Nigerian investors and across Africa, has now started trading on the Stock Exchange of Mauritius (SEM), with the bank topping the list of issuers in terms of capital raised prior to a listing.
FCMB deepens support for SMEs with capacity building
First City Monument Bank (FCMB) has raised its support for Small and Medium Enterprises (SMEs) sector as it organised the first in its planned series of free training programs for the operators.
Interswitch partners banks, credit providers on new lending platform
To bridge the gap in accessing unsecured short-term micro-loans in Nigeria, Interswitch in partnership with six lending banks and three innovative credit providers has introduced a lending services platform.
Diamond rock tech stage for customers
Diamond Bank has gone ‘Beyond Banking’ again. Marking the Independence Day, the Group announced that it is holding a full-day experience called, “Tech Fest” to bring together the best talent in Nigerian technology - one of the country’s fastest growing sectors.
Firm issues N10 billion series 1 bond programme
Following the establishment of its N40 billion Bond Issuance Programme in July, Dufil Prima Foods Plc has successfully issued its inaugural Series 1 of N10 billion bond under the programme.