Nigerian logistics technology company specialising in smart-locker systems, SmartParcel is set to revolutionise Africa’s last-mile delivery and cut delivery time by deploying 5,000 AI-powered lockers across twelve African cities by 2027.
The move, revealed during the company’s inaugural AskSmartParcel (AMA) livestream, is designed to cut delivery times by up to 40 per cent and reshape the infrastructure of e-commerce fulfillment across the continent.
Product Manager, Roseline Oduleke described the upcoming locker grid as the first of its kind on a pan-African scale. She said the network would serve as a predictable micro-hub model to replace what she termed doorstep chaos, enabling more reliable and traceable last-mile deliveries. Strategically located lockers in malls, university campuses, residential estates, and fuel stations will ensure that 70 per cent of urban consumers remain within five kilometers of a pickup point.
With predictive routing and an open API already adopted by twenty courier partners, SmartParcel claims it can cut parcel delivery cycle times nearly in half. The company is promoting an asset-light growth model that allows locker owners to earn up to 50% of every transaction, with site hosts receiving an additional 10%. According to the firm, investor interest has already secured 60% of Phase One capacity, with fewer than 500 lockers still unclaimed.
SmartParcel is also targeting affordability with a fixed ₦500 storage fee for six hours and inter-locker delivery options starting at ₦800. The pricing is intended to attract student entrepreneurs and SMEs who require access to cost-effective logistics without sacrificing service quality.
Security and compliance remain a focal point of the company’s design. Each locker unit will be equipped with dual panoramic cameras, OTP-based access, live telemetry, and AI-powered fraud detection, collectively contributing to a parcel-loss rate of less than 0.1 per cent.