A technology company, Zoho has unveiled Zia LLM—its proprietary large language model, a no-code agent builder, Zia Agent Studio, over 25 deployable Zia agents, and a Model Context Protocol (MCP) server to open up to third-party agents.

Country Head, Zoho Nigeria, Kehinde Ogundare, said the solution aimed to build foundational technology, focused on the protection of customer data, breadth and depth of capabilities because of the business context, and value.

“Our LLM model is trained specifically for business use cases, keeping privacy and governance at its core, which has resulted in lowering the inference cost, passing on that value to the customers, while also ensuring that they can utilise AI productively and efficiently.”

While Zoho supports many LLM integrations for users, including ChatGPT, Llama, and DeepSeek, Zia LLM continued Zoho’s commitment to data privacy by allowing customers to keep their data on Zoho servers, leveraging the latest AI capabilities without sending their data to AI cloud providers. The model is currently testing for internal use cases across Zoho’s broad app portfolio, and will be available for customer use in coming months.

Zoho also announced two proprietary Automatic Speech Recognition (ASR) models for speech-to-text conversion for English and Hindi. Optimised to perform on a low computer load without compromising on accuracy, the models benchmark up to 75 per cent better than comparable models across standard tests. Zoho will expand language support for ASR models to enable more inclusive AI adoption across diverse regions. It will also introduce a reasoning language model (RLM).