GalaxFirm confirms over 150,000 active official government email accountsy Backbone has confirmed that more than 150,000 official government email accounts are currently active across federal Ministries, Departments and Agencies (MDAs), as part of efforts to deepen digital governance and strengthen secure communication within the public service.

In a statement signed on Friday by its Head of Corporate Communications, Chidi Okpala, the organisation reiterated and clarified the availability, maturity, and ongoing expansion of the Federal Government’s official email infrastructure, widely known as GOVMAIL.

The statement described GOVMAIL as “a secure and centralized official email platform established for use by Ministries, Departments, and Agencies (MDAs) to facilitate professional, auditable, and efficient communication across all arms of government.”

According to Galaxy Backbone, the platform was launched by the Office of the Head of the Civil Service of the Federation as part of a broader digital transformation agenda aimed at modernising public service workflows and reducing dependence on paper-based correspondence and fragmented external email services.

It recalled recent remarks by the Head of the Civil Service of the Federation, Didi Esther Walson-Jack, who in late 2025 announced that over 100,000 official GOVMAIL accounts had been created for civil servants across federal MDAs under an expanding paperless policy.

The shift, she noted at the time, reflected a clear movement away from traditional paper correspondence to secure digital communication at scale.

Providing an update, Galaxy Backbone said, “Today, that number has grown to over 150,000 official government email accounts, current in use by government workers across MDAs.”

The organisation further affirmed that the accounts operate within a protected sovereign government domain environment hosted on secure local infrastructure, supported by enterprise-grade cybersecurity architecture.

It explained that the platform underpins centralised identity management and ensures compliance with national data protection standards, thereby reinforcing accountability, audit-trail visibility and overall digital governance efficiency.

Beyond GOVMAIL, the ICT provider highlighted its broader infrastructure supporting government operations. This includes secure national Tier III and Tier IV Data Centres, a robust National Fibre Backbone, a Security Operations Centre (SOC), and a Network Operations Centre (NOC), all of which power mission-critical digital services across MDAs.

Galaxy Backbone noted that the infrastructure is closely aligned with the Federal Government’s digital economy strategy and ongoing efforts to deepen digital service delivery, transparency and efficiency in the public sector.

To accelerate adoption, the company said it is working closely with MDAs to ensure that every government worker expected to have an official email account is onboarded without delay.

“These coordinated efforts reflect the shared objective of equipping public servants with the digital tools necessary for responsive, efficient, and secure inter-agency communication,” the statement said.

Galaxy Backbone added that it remains committed to collaborating with stakeholders across the different arms of government to sustain and build on the progress recorded so far.