The Private Sector Health Alliance of Nigeria (PSHAN) has launched Vivo Health, a digital healthcare platform designed to address gaps and poor coordination within Nigeria’s healthcare system.

The platform, unveiled in Lagos, is aimed at improving healthcare outcomes, strengthening accountability and enhancing access to emergency and medical services for Nigerians.

Vivo Health integrates features including unified patient identity, verified service finder, AI telecare and support, emergency services, healthcare marketplace, wallet and insurance services, philanthropy tools, and real-time analytics and insights.

According to the organisers, the platform is designed to connect Nigerians with verified healthcare providers, emergency responders, diagnostic services, medical supplies and reliable health information within a single digital ecosystem.

They added that the platform would also provide data and analytics to support planning and service delivery across the healthcare value chain, particularly in addressing gaps in healthcare access, navigation and information.

Speaking at the launch, Head of Membership and Partnership at PSHAN, Mr Muyiwa Olowoporoku, said the platform had the potential to reduce unnecessary mortality and morbidity in the country.

He said the initiative aligns with the alliance’s mission of leveraging private sector expertise and resources to advance universal healthcare coverage in Nigeria.

According to him, Vivo Health represents more than the introduction of a digital platform, describing it as a step towards building a more efficient, responsive and interconnected healthcare system.

Olowoporoku noted that the platform seeks to address critical challenges such as inadequate access to information during emergencies, which often results in avoidable deaths.

Also speaking, Head of Policy Programmes at PSHAN, Dr Anne Adoh-Ogoh, described Vivo Health as a digital health ecosystem enabler focused on driving efficiency, transparency and impact at scale.

She said the platform aims to simplify access, improve visibility and accelerate growth across Nigeria’s healthcare value chain.

Adoh-Ogoh stressed the need for collaboration among stakeholders across the health sector to ensure the sustainability and effectiveness of the platform.

In her keynote address, the Co-founder and Chief Executive Officer of Emergency Response Africa, Ms Folake Owodunni, emphasised the importance of partnership, trust and shared value in strengthening healthcare systems.

She said the success of healthcare marketplaces depends on the active participation of healthcare providers and other stakeholders to improve access and quality of care.

Executive Director of MTN Foundation, Mrs Odunayo Sanya, commended PSHAN for introducing the platform and highlighted the economic importance of healthcare.

She said the collaboration between the foundation and PSHSAN had contributed significantly to improving healthcare access in Nigeria.

Sanya urged healthcare providers, innovators, policymakers and development partners to actively support the platform to ensure its accessibility and long-term success.