The Federal Competition and Consumer Protection Commission (FCCPC) has opened an inquiry into Uber’s exit from Nigeria, focusing on possible unfulfilled obligations to riders and drivers.

The FCCPC Chief Executive, Tunji Bello, said the commission was examining the circumstances surrounding the ride-hailing company’s departure, including services that may not have been completed before it shut down operations, in a text message to Bloomberg.

Uber announced on September 2 that it was winding down its operations in Nigeria and Uganda, ending its 12-year presence in the Nigerian market. The company did not give a specific reason for the decision, saying it followed a review of its business priorities. It said the decision was limited to the two countries and would not affect its operations elsewhere in Africa.

Uber added that its immediate priority was to support drivers, riders and employees through the transition.

The company entered the Lagos market in 2014 and became a major player in Nigeria’s ride-hailing industry before facing growing competition from operators such as Bolt, alongside weaker consumer spending and rising operating costs.

Uber has also denied that its exit was connected to a recent directive by the Federal Airports Authority of Nigeria (FAAN) restricting e-hailing pick-ups at airports.

The directive had triggered complaints from passengers, prompting FAAN to say it was engaging operators on a new framework for safety and airport access.