STANBIC IBTC Pension Managers Limited has promised to broaden and enhance its service channels for efficient service delivery. This is in fulfillment of promise to provide quality and stress-free pension fund administration and financial management services to its clients and Nigerians wherever they may be.
The Chief Executive of Stanbic IBTC Pension Managers Limited, Eric Fajemisin, said that the cardinal value propositions of the PFA are participation, accessibility, quality, convenience and efficiency. Stanbic IBTC Pension Managers can be reached via a number of service channels, which include its over 217 branch offices spread across the country, its 24-hour multilingual contact centre, SMS, Stanbic IBTC ATMs, email, its mobile office, mobile app, and the Pension Guru online, Fajemisin said, adding that the PFA is committed to ensuring that clients are able to experience excellent and convenient service in any of its touch points.
According to Fajemisin, “Our promise is to avail as many Nigerians as possible the opportunity to have quality pension fund administration and financial services, which will enable a life of comfort in retirement. To achieve that, we have continued to broaden our service channels so that we can reach as many Nigerians as possible and encourage participation in the Contributory Pension Scheme.”
He said Stanbic IBTC Pension Managers will constantly explore additional avenues were Nigerians can conveniently access its services to meet their pension and retirement needs. He further added that Stanbic IBTC Pension Managers is backed by the necessary experience, strong and sound financial clout of the Standard Bank Group, to ensure efficiency in the management and safety of clients’ investments.
“In our 10 years of existence, we have emerged Nigeria’s leading PFA with over one million retirement savings account holders and assets under management in excess of N1 trillion, paying more than N2.1 billion to over 38,000 retirees monthly. Over N204 billion has been paid to retirees since we commenced operations in 2005. Our aim is to continue to set higher standards of service delivery and ensure that our retirement savings account holders derive maximum value from their contributions,” Fajemisin said.
Dikko
