Jecinta Fabiyi has been named the 265th Certified Global Tech Hero, an immortalisation that recognises a body of work where design transcends aesthetics to become a decisive engine for growth, inclusion, and empowerment.
Over more than six years of practice, she has demonstrated a rare confluence of product craft, strategic insight, and community-minded leadership, shaping digital experiences across RegTech, HealthTech, and Mobility that have delivered measurable human and business outcomes.
The honour celebrates a career that consistently translated user-centred thinking into scalable systems, improved access to essential services, and strengthened the operational fabric of organisations working at scale.
Her tenure leading the end-to-end design of a proprietary compliance and verification platform stands as a hallmark of impact. In confronting the inherent complexity of KYC, KYB, AML, fraud detection, and risk-management workflows, she reimagined enterprise experiences to reduce friction, accelerate decision cycles, and increase accuracy for clients operating in demanding regulatory environments. The platform’s transformation under her stewardship unlocked growth that was both rapid and tangible. An expanded customer base across hundreds of financial and high-growth businesses in Africa, an exponential rise in application volumes, and the capacity to support millions of identity verification transactions for hiring, finance, and mobility services. Those product gains translated directly into strategic business milestones, reinforcing market trust and enabling critical funding milestones that furthered the platform’s trajectory. These outcomes illustrate how thoughtful design can convert regulatory and technical complexity into commercial advantage and broader societal utility.
Her contributions in shared mobility and fleet management similarly reflect an orientation toward practical, scalable improvements. By designing operator dashboards and rider-facing experiences that streamline fleet tracking, maintenance workflows, and booking journeys, she strengthened the infrastructure that allows shared mobility operators to scale sustainably. Her work helped reduce operational friction for providers while improving the everyday experience of riders, an integration of efficiency and human-centred detail that supports urban transportation systems becoming both more accessible and environmentally considerate.
In health technology, her redesign work on a digital therapeutics platform addressed real patient friction during onboarding and activation. Applying a user-centred research and design process to simplify registration and reduce drop-off, she improved conversion metrics and helped more patients complete the critical first steps toward treatment. Those improvements materially increased the number of people who could access ongoing care, demonstrating design’s role in improving health outcomes at population scale.
Beyond product teams and roadmaps, her commitment to mentorship and knowledge-sharing has amplified her impact across the design ecosystem. She has invested in emerging designers and career switchers through structured programs and bootcamps, and her open-source contributions of templates and resources on collaborative platforms have empowered thousands of practitioners to adopt better workflows and design systems. This propagation of expertise, paired with public-facing thought leadership that elevates discourse around inclusive design, has helped widen access to high-quality design practice across the continent and beyond.
Recognition of her work has followed this sustained practice. Editorial features and spotlight recognition have amplified the story of inclusive, outcome-driven design she embodies, reinforcing the idea that designers play a central role in shaping how technology interacts with the lives of real people. These public honours underscore a career defined by successful products and a philosophy to design as an instrument for widening access, improving service delivery, and aligning organisational goals with human needs.
Addressing the wider significance of this certification, Founder of The Connected Awards, Qazeem Oladejo offered a reflection that resonates with the essence of her work: “Great design does more than look good; it closes gaps, between policy and practice, between people and services, between potential and impact. This recognition celebrates a leader who turned design into a bridge for inclusion and scale.” This endorsement highlights how her practice has consistently connected technical complexity to tangible social and economic gains.
This immortalisation as a Global Tech Hero recognises a practitioner who pairs craft with outcomes, who builds systems that organisations rely on, and who invests in the people and communities that make sustained innovation possible. The designation honours the measurable improvements she delivered to conversion, activation, service adoption, and operational scale, as well as the quieter, equally vital contributions of mentorship, open-source sharing, and thought leadership. It is a recognition of design practiced with rigor, empathy, and an eye toward systems-level change, a practice that has demonstrably moved markets, enabled care, and improved everyday experiences for millions.
As she receives this honour, the narrative of her career stands as a model for how designers can shape the future of technology responsibly and with impact. The certification commemorates past achievements and the ongoing promise of influence through strategic design leadership, community-building, and the persistent belief that technology must serve people first. The 265th Certified Global Tech Hero induction is therefore both a celebration of work already done and an invitation to continue leading at the intersection of human need and technological possibility.
