Oyo charges public, civil servants on attitudinal change, service delivery

The Oyo State Government has charged public and civil servants in the state’s workforce to put in their best for effective service delivery.

Siju Lawal, the Commissioner for Establishment and Training, gave the charge in his keynote address while declaring open a one-day sensitisation workshop on effective service delivery and attitudinal change for secretarial assistants, held at the State Secretariat, Ibadan.

Lawal noted that employees’ attitude and conduct at work were concomitant to organisational productivity and progress.

“It gladdens my heart to welcome you all to this workshop organised for you to key into the developmental agenda of the present administration and to further deepen your knowledge to be able to compete favourably with your counterparts in the Federation.

“Employees’ attitude and conduct at work are concomitant to organisational productivity and progress. Secretaries are frontline managers. Therefore, their productivity can make or mar the productivity of their bosses”, he said.

The commissioner said his ministry decided to organise the workshop, having observed a series of unethical attitudes of some secretariat assistants.

“This Ministry, having observed a series of unethical attitudes of some secretariat assistants such as sheer negligence of duties, nonchalant attitude to work, preferential postings and poor quality delivery of services, to mention but few, has deemed it fit to organise this training workshop.”

Lawal said the workshop would avail them the opportunity to jointly diagnose the underlying factors behind the unethical conduct and proffer appropriate solutions accordingly.