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Access Bank brings banking to the doorstep of Nigerians through ‘CLOSA’ branches

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At the core of Access Bank’s financial innovativeness, is the desire to bring banking to the doorstep of every Nigerians irrespective of location.

This drive for financial inclusion has led to the birth of various innovative banking solutions such as the AccessClosa, an agency banking platform which provides financial services to customers right in their neighbourhood.

Simply put, customers may have no need of visiting the main bank branches as they can perform all their transactions through the ‘CLOSA’ agents.

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The ‘CLOSA’ branches have become quite convenient especially during the COVID-19 pandemic when there is a restriction of movement for safety reasons.

The Bank is set to commission ten Access ‘CLOSA’ outlets in six cities in Nigeria. The cabins will be located not less than 3km or more than 20km from the nearest existing Access Bank branch and will offer services such as cash deposits and cash withdrawals (no 3rd party withdrawals), customer on-boarding, funds transfer subject to a limit of N150,000, BVN enrolment, card issuance, card activation, cheque deposit, bills payment, and ATM services.

Speaking about the initiative, the Group Managing Director, Access Bank Plc., Herbert

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Wigwe said, “Access CLOSA was introduced last year, and now, the peculiarities of the Coronavirus has made it even more important to bring banking services closer to our people.

Access Bank understands that the risk of transmission is higher in congested spaces and to mitigate this risk, we will be commissioning 10 more banking outlets to serve the needs of our esteemed customers.”

Going further, he said that the CLOSA banking service is not being introduced to replace the existing branches but to aid the Bank in delivering on its commitment to offer best-in-class service to its customers.

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“We are not aloof to the threat of the COVID-19 pandemic, and whilst we will do all that is required to ensure branches remain safe for our employees and customers in line with the protocol advised by the health authorities, we urge our customers to leverage on our digital channels in carrying out transactions,” he said.

He also added that the initiative will be managed by Access Bank and Agency banking representatives and operations are set to begin in Port Harcourt, Lagos, Kaduna, Bayelsa, Delta, Anambra, and Kogi.


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