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FCMB, MasterCard, Visa, Verve partner to boost e-payments

By Chijioke Nelson
22 July 2016   |   3:01 am
The holders of MasterCard, Visa and Verve cards are in for better value, seamless service and excellent experience in electronic transactions, going by the words of First City Monument Bank (FCMB).

FCMB

The holders of MasterCard, Visa and Verve cards are in for better value, seamless service and excellent experience in electronic transactions, going by the words of First City Monument Bank (FCMB).Following the full activation of its recently commissioned technology solution- Finacle 10, the lender said it is now ready to commence full electronic transactions having entered into partnership with the global payments and technology companies.

According to the bank, holidaymakers will now have access to over 850 airport lounges around the world with their priority pass card, which is available only to MasterCard holders, as it is acceptable all over the world.Compared to generically issued cards, FCMB branded MasterCard and Visa are configured in variants that suit different lifestyles, usable by all segments of the society and are quite easy and simple to activate.

The financial institution is now leveraging its diverse capabilities by investing extensively in channels to reach more customers. For the customers, alternative channels such as mobile at an impressive rate and the crave for the reassurance of a 33-year enduring experience of a financial institution is now beckoning, according to the bank.

The Group Head, Cards and Electronic Banking, FCMB, John Iwuajoku, said: “We have set our eyes on providing robust products and facilities that meet the demands of today’s innovative environment and complex desires and experience of our teeming customers in order to provide them with flexible options for maximum benefit and excellent long lasting customer experience. This is very important to us.

“The comfort we are promising our customers with our cards includes increased transaction limit even in the face of other institutions shutting down their international transactions. Ours give access to much more than moderate transactions with subsisting exchange rates reflected on transactions executed with all FCMB cards anywhere in the world”.

The advent of financial innovation such as smart card, credit card, electronic transfers in the payment system space and the launching of Internet banking has transformed the world into a global village linked with electronic impulses.

“Even if an individual is not a customer of the bank, all travelers and holidaymakers can as well cash-in on these opportunities. The cards are issued instantly when an account is opened. The bank also has its pre-paid card in all card types, MasterCard, Visa and Verve (used within Nigeria only) for customers who do not wish to open current or savings accounts with the bank.

“Holders receive SMS for alerts to signal customers’ confirmation of authorized or unauthorised transactions while backed with 24/7 support through a multi-lingual contact center,” the bank said.FCMB invested in the acquisition of a robust infrastructure and security to meet customers’ expectations, while maintaining stakeholders’ trust in the brand.

“The bank’s technology has vigorously enhanced its cards’ high approval rate. Gratifying are the incentives available to holders of FCMB MasterCard and Visa cards which include cash-back promos.

“FCMB’s Visa cards are tied to second level authentication for web transactions, emergency cash advance in case of theft or loss for its Platinum holders, with referral service and purchase protection up to $2,000,” Iwuajoku added.

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