’Delta Airlines committed to safety, comfort, reliability’

Delta Airlines says it has served the Nigerian market since 2007.††It claims it is the only airline†to operate year-round nonstop service between Nigeria and the U.S. and is committed to Lagos and its customers in this market.††

ìWe operate a†Boeing 767-300(ER) on this route. Itís a popular aircraft type with the†majority of customers, particularly those flying in the Main Cabin on†long-haul flights, because of its window/aisle configuration.††More than†85% of the seats are either a window or an aisle seat.

ìThe B767-300 (ER) planes that we use on the Lagos route also rotate to†serve other destinations around Deltaís international network including†London Heathrow, Los Angeles and Brussels.††This means that the onboard†product to and from Lagos is exactly the same as enjoyed by customers†flying on any Delta 767-300 aircraft flying throughout our international†network.††This includes fully flat-bed seats in Delta One; additional†legroom and recline in Comfort +; and seat pitches of up to 33 inches in†the Main Cabin.††Additionally, Delta is the only U.S. airline to offer†individual in-seat entertainment at every passengersí seat on every†international flight. We will also be introducing Wi-Fi to our Lagos†flights in the coming months.

ìWeíve listened to our customers and have made adjustments to the service†we offer, both on the ground and in the air such as a generous baggage†allowance and special services on the ground.††We have also adapted our on†board meal offerings to better suit the preferences of customers flying to†and from Nigeria.

Delta has an impeccable safety record for its operations worldwide,†including those in Nigeria.††When delays occur, Delta deeply regrets the†inconvenience this causes to passengersí journeys when they are flying†with us. Such is Deltaís commitment to Nigeria that during the recent fuel†shortages at the airport, we put contingency measures in place to refuel†in either Accra or Dakar in order to maintain our Lagos operations.††We†know that peopleís time is valuable whether their travel is for business†or for pleasure and operating on schedule is equally as important to†Delta. However, these delays currently caused by these refueling stops†cannot be avoided.