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EKEDC, IBEDC promise stable power during yuletide

By Kehinde Olatunji
25 December 2020   |   4:08 am
Eko Electricity Distribution Company (EKEDC) and Ibadan Electricity Distribution Company (IBEDC), yesterday, felicitated with its customers and Christians across the country on this year’s Christmas.   In their goodwill message, they assured customers across the network of their commitment to hitch-free and stable services during the holiday.   EKEDC in a statement signed by the…

Eko Electricity Distribution Company (EKEDC) and Ibadan Electricity Distribution Company (IBEDC), yesterday, felicitated with its customers and Christians across the country on this year’s Christmas.
 
In their goodwill message, they assured customers across the network of their commitment to hitch-free and stable services during the holiday.
 
EKEDC in a statement signed by the Company’s General Manager, Corporate Communications, Godwin Idemudia, described Christmas as a time of good tidings, reflections and the demonstration of God’s love to mankind.
  
He noted that with Christmas comes the renewed assurance that every challenge comes with respite. 
  


The statement read in part “We understand that there will be greater demand for power during this season and we are committed to meeting the demand of our customers. Due to the recent spike in Covid-19 cases, we urge our customers to avoid large gatherings and crowded places during the celebrations and wear their masks if they need to go out. Our digital and electronic platforms will also be available for customer complaints, escalation and resolution.”
  
IBEDC Chief Operating Officer, John Ayodele, explained that measures have been put in place to ensure network stability and smooth operation during the holidays.
  
“In anticipation of customers’ expectations during the holidays, we are fully equipped to ensure faults are cleared as fast as possible across our franchise to avoid unnecessary disruption supply.”

Ayodele advised customers to take advantage of our hassle free channels of payment to pay bills and vend such as: Quick teller, etransact, PayArena, Jumia and ATM to avoid disconnection during the holidays. Our offices will also remain opened during the holidays from 9am-3pm, you can also reach us via our customer care line-0700123999 or email us at customercare@ibedc.com.”

“Ensure proper supervision of your children and wards to prevent domestic and electrical accidents this period, avoid cooking or trading under a high-tension wire, switch off all electrical appliances not in use, and please, do not engage quacks to fix any electrical faults” he further admonished.

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