ISO reaffirms confidence in BoI’s processes

For adhering strictly to Quality Management System (QMS) principles in delivering top class financial and advisory services ‎in the country, the Bank of Industry (BoI), has been re-certified to be ISO 9001:2015 QMS-compliant by the certification agency.

This ISO 9001:2015 QMS re-certification provides the Development Finance Institution (DFI) with a world class platform to drive its business management tools to deliver efficient and effective business services to its customers, and is an affirmation of its vision to be the leading African DFI operating under global best practices.

To achieve this re-certification, the BoI went through a rigorous process of reviewing, revamping and documenting its business processes which helped to achieve the initial ISO 9001:2015 QMS certification in 2017, the latest version in QMS.

The process was made possible by its executive management’s commitment and disposition towards adoption and specialisation of best practices within the institution.

“As a strategy-focused organization, the Bank of Industry will continue to reinvent and benchmark itself with global trends towards enhancing its service delivery profile to all its stakeholders,” the bank said.

Recall that the Bank’s Managing Director, Olukayode Pitan, in 2017, spoke about the bank’s zeal to sustain quality inspired the desire to upgrade its quality management certification from 9001:2008 versions to the latest version, which is the 9001:2015.

“We were able to achieve this feat through our strict adherence to the project decisions time table and the provision of regular update to management on the progress of the implementation by the management representatives of this project.