APM Terminals Apapa has brought the Nigeria Customs Service (NCS) operations into its facility at Lagos Port Complex to improve cargo handling efficiency, accelerate clearance of containers, enhance operational coordination and reduce bottlenecks and port congestion.

This is just as the company renovated and provided more structured and integrated workspace for the Customs Office and Service Centre at the terminal facility in ongoing efforts to address challenges that have historically slowed down port activities and contribute meaningfully to smoother trade facilitation processes.

Speaking during the commissioning ceremony, the Managing Director of APM Terminals Apapa, Kamal Alhraishat, emphasised that the introduction of the new Customs Office and Service Centre within the Staff Building represents a deliberate move towards modernising cargo clearing operations.

He explained that the facility has been conceived as a comprehensive, one-stop hub where clearing agents, importers and other customers can complete documentation and interface with relevant authorities more efficiently.

“This new facility has been thoughtfully designed to remove the fragmentation that often characterises cargo clearance processes. By bringing critical services under one roof, we are enabling faster documentation, improving transparency, and ultimately ensuring a more seamless flow of containers through the port. Our objective is to make the experience more predictable and less cumbersome for every stakeholder who relies on this terminal,” he said.