MyCyber Clinics, an innovative Nigerian-led telehealth company has announced its launch, aiming to revolutionise healthcare access by bridging the gap between patients and licensed medical professionals through a secure, user-friendly mobile and web application.
The new telemedicine platform combats long wait times and unsafe self-medication by providing 24/7 access to licensed doctors with transparent pricing.
The platform also addresses some of the most pressing challenges in Nigeria’s healthcare system, tackling key logistical and geographical barriers.
These range from excessive waiting times and urban traffic congestion in cities to the critical lack of access for individuals in rural and remote areas.
Furthermore, it provides a vital alternative to the high-risk prevalence of self-medication, where people often rely on local drug stores in their neighborhoods to mix medications for them. As well as the relatively steep cost of medical care that puts quality consultations out of reach for many.
Founder of MyCyber Clinics, Apham Nnaji, explained that the platform encourages customers to advocate for themselves by asking tough questions of their attending physicians, which is frowned upon by some physicians.
” They want to change the paradigm in the healthcare and really and truly add “CARE” to the Nation’s healthcare system,” Nnaji said.
As a convenient and reliable solution, the platform allows users to schedule and attend video, audio, or chat consultations with a doctor from the comfort of their homes.
“What sets MyCyber Clinics apart is its core focus on trust and transparency. In a significant move for patient empowerment, the platform allows users to view the verified qualifications and credentials of all doctors before booking an appointment. Furthermore, the company is committed to transparent pricing with no hidden costs, directly addressing a common frustration in the healthcare sector. The platform is built with top-tier data encryption and privacy compliance, ensuring that every conversation and medical record remains 100 per cent confidential.
“The inspiration for MyCyber Clinics stems from the pressing issue of limited access to quality healthcare and credible health information in Nigeria, We believe everyone has the right to reliable medical consultations, regardless of their location or background. Our mission is to make a positive impact by transforming the healthcare experience with technology,” Nnaji explained.
The platform provides access to a wide network of verified General Practitioners, Specialists, and Consultants, capable of handling a comprehensive range of medical conditions from general medicine to pediatrics, gynecology, and more.
Further enhancing its unique value proposition is “Chioma,” the platform’s intuitive virtual healthcare assistant.
Nnaji said Chioma serves as a day-to-day healthcare partner, empowering users to create personalized health plans and guiding them on their journey to better health.
This is integrated with a comprehensive personal health record system, giving patients full control over their medical history in one secure, accessible location.
The Chief Medical Officer, Dr. Orji Jeffery Chidozie, said “We are passionate about leveraging technology to solve the ever-present healthcare crisis in Nigeria. This platform empowers patients to take control of their health. It provides them with the expert care they need, exactly when they need it, and helps combat the dangers of self-diagnosis and self-medication.”
