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Sterling Bank upgrades IT infrastructure


Sterling-BankSterling Bank said it has concluded the upgrade of its Information Technology (IT) infrastructure, in line with its mandate to ensure customer satisfaction through efficient and prompt delivery of banking services.

The upgrade of the bank’s core and subsidiary systems, which project, which started about 24 months ago, was aimed at transiting to a more robust, agile and flexible platforms that are more adaptable to the dynamic banking needs of customers, as well as position the bank for long term sustainable growth.

In a statement from the lender, the decision to upgrade the IT infrastructure was also part of efforts to enhance stakeholders’ value as a financial institution of choice.

“Sterling Bank would continue to demonstrate its commitment to enhancing customer experience in the provision of quality banking services as evidenced by its adoption of one of the best core banking software in the world.

“Our decision to upgrade our IT infrastructure is in line with global best practice and this will place our institution at par with other global financial institutions. This will also enhance the Bank’s transaction processing capacity and speed,” the statement said.

It noted that for the fact that technology remains the backbone of the global banking system, the institution is committed to continuously invest in IT infrastructure to ensure that it delivers its one-customer experience to all its customers.

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