Muyiwa Adeyemi (Head Southwest Bureau, Ibadan)

Iyabo Lawal

Yetunde Ayobami Ojo

Joseph Onyekwere

Esther Ijewere

Chinedum Uwaegbulam

Editor

Joseph Onyekwere

Ujunwa Atueyi

Margaret Mwantok

Femi Adekoya

Femi Adekoya

Aliyu Ilias is the Director, Nigeria Customer Servic Awards Limited and Author of Understanding Customer Experienc in Africa. In this interview with Emeka Nwachukwu, the customer relationship expert reveals how firms and businesses could increase sales and profitability by leveraging on the available digital space. He further shared information about the Nigeria Customer Experience Management Conference scheduled to commence today in Lagos and why organisations should maximize the opportunities inherent in t

Joseph Onyekwere

Kehinde Olatunji

Clara Nwachukwu (Business Editor) and Chijioke Nelson (Assistant Editor)

Chris Irekamba

Kelvin Ebiri, and Julius Osahon in Port Harcourt

Kabir Alabi Garba