Following a wave of public complaints alleging technical glitches, incomplete questions, and unusually low scores in the just concluded Unified Tertiary Matriculation Examination (UTME), the Joint Admissions and Matriculation Board (JAMB) has ordered an immediate review of the exercise.
The development comes amid reports that thousands of candidates are planning to file a class-action lawsuit against JAMB due to alleged examination irregularities.
But in a statement by the Public Communication Advisor of the body, Dr Fabian Benjamin, on Monday, it acknowledged what it described as an “unusual volume of complaints” since the release of the UTME results last Friday.
It said the development had prompted it to fast-track its annual post-examination review process, which typically takes place months after the exercise.
“We are particularly concerned about the unusual complaints originating from a few states within the federation. We are currently scrutinising these complaints in detail to identify and rectify any potential technical issues,” the statement reads.
The spokesperson explained that the annual review covers three stages of the UTME cycle: registration, examination, and result release.
He added that if any faults are found in the system, JAMB would not hesitate to implement appropriate remedial measures.
“To assist in this process, we have engaged a number of experts, including members from the Computer Professionals Association of Nigeria, Chief External Examiners, who are heads of tertiary institutions, the Educational Assessment and Research Network in Africa, measurement experts, and Vice Chancellors from various institutions.
“If it is determined that there were indeed glitches, we will implement appropriate remedial measures promptly, as we do in the case of the examinations themselves,” Dr Benjamin said.
Education advocate and Chief Executive Officer of Educare, Alex Onyia, had announced that legal action will be initiated against JAMB at the Federal High Court.
Onyia revealed that over 8,000 affected students have formally complained about the exam’s technical issues and are demanding that JAMB release detailed score sheets for verification.
“Currently, we have 8,391 students who have sent in their complaints regarding the glitches in the JAMB 2025 exam,” Onyia posted on his X page, @winexv. “There is ample evidence to prove that JAMB’s system was inefficient, thereby causing serious harm to these students’ mental health.”
