The oil and gas industry is renowned for its complexity, with supply chains often serving as the critical arteries that keep operations running smoothly. Amid these challenges, Abbey Ngochindo has emerged as a trailblazer. With over 10 years of experience, Abbey is a supply chain expert who has not only optimized operations but also consistently pushed the boundaries of innovation. Recently, Abbey sat down with the media to discuss his career, thoughts on industry advancements, and his vision for the future of supply chain management.
What inspired your co-authored paper on risk management frameworks, and how does it relate to your work?
That paper holds a special place in my professional journey. Titled ‘Optimizing Risk Management Frameworks in Banking: Strategies to Enhance Compliance and Profitability Amid Regulatory Challenges,’ the research delved into risk management strategies that can be applied not just in banking but also across industries like oil and gas. One of the key takeaways is the importance of resilience—being prepared for uncertainties while maintaining compliance and profitability. In my role, these principles translate directly to supply chain operations. For example, in the downstream oil and gas sector, managing regulatory compliance while minimizing costs is a balancing act. This research was an opportunity to reflect on these parallels and share actionable insights that could benefit professionals across industries.
Your role as Supply Chain Manager at NGOBENCO Petroleum is marked by numerous milestones. Can you share a project or initiative that you’re particularly proud of?
One initiative that stands out was the implementation of an integrated supply chain management system at NGOBENCO. Before this, our processes were fragmented, and visibility across operations was limited. By introducing this system, we achieved a 20% improvement in order fulfillment rates and streamlined communication between depot operators, transporters, and retail outlets. However, the success wasn’t just about technology. It required fostering a culture of collaboration within the team and ensuring everyone—from our field staff to senior managers—understood the system’s value. The result was not just enhanced operational efficiency but also a more empowered workforce that embraced innovation.
As someone with extensive leadership experience, what principles guide your approach to managing teams and projects?
Leadership, to me, is about vision and empowerment. In the oil and gas sector, where the stakes are high and the environment is dynamic, it’s essential to provide clarity and direction while trusting your team to execute effectively. I always focus on fostering a culture of continuous learning and adaptability. For example, at NGOBENCO, I prioritized mentoring depot teams to adopt digital communication systems. This not only improved operational transparency but also built confidence among team members to take ownership of challenges. A motivated, well-equipped team is the foundation of any successful project.
Can you share your perspective on the role of technology in shaping the future of supply chain management?
Technology is not just a tool; it’s a strategic enabler. The future of supply chain management, especially in oil and gas, lies in leveraging technologies like generative AI, blockchain, and predictive analytics. These innovations can provide actionable insights, enhance decision-making, and improve efficiency. For instance, we once faced significant delays in transportation that affected project timelines. By implementing AI-powered analytics, we were able to identify inefficiencies and cut delays by 35%. Blockchain, on the other hand, holds potential for ensuring transparency and trust in procurement and vendor relationships. The possibilities are endless, and I’m excited about how these technologies will redefine our industry.
What would you say were the defining moments in your early career? How did they shape your professional philosophy?My early years were instrumental in shaping who I am today. As a graduate trainee at Oando Plc, I gained firsthand experience in petroleum terminal operations and the importance of meticulous planning. During my internship at NNPC, I worked on implementing a digital filing and archiving system, which reduced turnaround time for change proposals by 30%. This was my first exposure to how digital tools could transform processes. One defining moment came when I developed a three-way digital communication system during my internship. It improved coordination among depot operators, transporters, and retail outlets, ensuring seamless operations. These experiences taught me that even small innovations can have a profound impact when implemented effectively.
You’ve had a long-standing focus on mentorship and team development. Why is this so important to you?
I firmly believe that the success of any organization lies in the strength of its people. Mentorship is not just about guiding others—it’s about creating an environment where everyone feels valued and empowered to contribute. At NGOBENCO, I’ve worked closely with teams to enhance their skills in logistics, safety protocols, and digital tools. This commitment stems from my own journey. I was fortunate to have mentors who believed in me early in my career, and their guidance played a pivotal role in my growth. Now, I see it as my responsibility to pay it forward and help others unlock their potential.
Finally, what message would you like to share with young professionals aspiring to build careers in supply chain management?
My advice is simple: stay curious and adaptable. The world of supply chain management is evolving rapidly, and staying ahead means being open to learning and innovation. Equip yourself with technical skills like data analysis, ERP systems, and AI tools, but don’t underestimate the power of soft skills—communication, negotiation, and leadership are just as important. Most importantly, embrace challenges as opportunities. Every problem you solve adds value—not just to your organization but also to your own growth as a professional. The journey might be demanding, but it’s incredibly rewarding.
