The Need for Adequate Records Management Training Plan for your Employees

WHY have records management-training plans? A records management-training plan provides a key tool to enable organisations satisfy the requirements of government regulations. It will also identify and give a clear structure to the actions required to improve records management practices across organisations.

Who needs records management education & training?
All staff needs to be provided with records management education. This will ensure they are aware of their records management obligations and the implications this has on their day-to-day work. It is important that all records management staff receive training appropriate to the degree and level of their involvement in records management activities. There should be training modules developed by expert to ensure records management staff have the necessary skills to develop and implement a strategic records management program in their organisation.

Who is responsible for the development of records management training plans for organisations?
Records managers are responsible for ensuring that a training plan is in place and that its success is measured in their respective organisation.

What are the elements of a Records Management Training Plan?
• Clear training objectives
• Differentiated training according to staff responsibilities
• Tools for providing training
• Provision for ongoing training
• Measurable outcomes in terms of training
• Review and reporting mechanisms.

What issues need to be addressed in a Records Management Training Plan?
The adequate Records Management – Meeting the Standard requires that all staff have an appropriate awareness of their organisation’s policies, procedures and practices in the following records management areas:
• Creation;
• Capture;
• Disposal;
• Access to records and disclosure of information within the records;
• Alteration;
• Record version control;
• Security; and
• Validation of records etc
Training should also include awareness of relevant legislations.