The United States of America ( USA ) based Quantus Medical Foundation ( QMF ) through its
flagship Initiative tagged “WeCare Nigeria”, and the Abia State Government through its tagged ‘ Health Care Rebirth Initiative ( AHCRI )’ , have activated and commenced structured healthcare transformation programme in the state.

QMF is said to be a healthcare nonprofit organization dedicated to transforming healthcare delivery through culture change, while it’s partnership with Abia state government is aimed at sustainably strengthening patient safety , compassionate care, emergency preparedness, workforce support, and accountability in the state-wide healthcare delivery.

The over week-long programme being effected at Sun Haven Hotel in Umuahia, Abia State capital, comprised leadership engagement, Basic Life Support (BLS) training, compassionate-care reinforcement, and Patient Liaison Officers (PLO) deployment to support stronger emergency response, better patient experience, and more accountable hospital operations.

The ten-days programne that kicked off on April 14 to last till 23rd 2026, brought together doctors, nurses, midwives, pharmacists, laboratory professionals, allied health personnel, porters, hospital leadership, and Health Ministry officials in a coordinated effort to strengthen care delivery in Abia State.

The Initiative said to tally with the state governor, Dr Alex Otti’s broader vision for a safer, more responsive, and more patient-centered healthcare system in Abia State, is according to the Abia state born USA- based Physician Dr Nnenna Ihekoromadu, who founded and drives the Quantus Medical Foundation, ” supports hands-on better – life – support (BLS) and emergency response training for frontline healthcare professionals”, including conducting structured engagement around compassionate care, patient safety, workflow improvement, and workforce accountability.

These activities it was gathered , are designed to help develop and refine a practical culture-change model that can strengthen hospital performance, especially in emergency settings where time, teamwork, and preparedness are critical, with the Initiative’s key operational component, being the training and deployment of about 60 phased Patient Liaison Officers ( PLOs ) to selected pilot hospitals across the state, namely to, among others, the Abia Specialist Hospital, Umuahia, General Hospital, Aba; and Abia State University Teaching Hospital, Aba.

The import of the PLO Model is improvement of patient flow, strengthening communication between patients and providers, supporting compassionate care, and thus escalating operational issues in real time to enable quick addressing of identified problems/ challenges.

The Founder/ and Chief Executive Officer of Quantus Medical Foundation, Dr. Nnenna Ihekoromadu, who is also the Lead of ‘WeCare Nigeria’, told The Guardian that their engagement ” is a practical and supportive model for healthcare transformation.

She said “WeCare Nigeria and AHCRI are about strengthening the culture of care inside our hospitals. When leadership, systems, and frontline teams are aligned, patients receive safer, more compassionate, and more timely care, especially in emergencies.”

“The over week-long program also reinforces awareness of Nigeria’s legal and ethical requirement that emergency patients must not be refused care, and that by coupling clinical training with leadership engagement, workflow support, and frontline accountability, AHCRI is positioning Abia State to pilot a more responsive model of healthcare delivery, grounded in Compassion, Accountability, Respect, and Excellence (CARE)”.

Revealing that QMF had undertaken similar programme at the University of Nigeria Teaching Hospital Enugu, she said that this first phase in Abia State, ” is intended to create an operational baseline, support healthcare workers more effectively, and generate a scalable model for wider implementation across additional hospitals and, over time, across the wider health system in Abia State”.

Commenting on the Initiative, the Chief Medical Director , Abia State University Teaching Hospital, Aba, Professor Ijeoma Nduka, who was at Sun Haven Hotel Umuahia venue of the PLO training commended the QMF/AHCRI programme.

She said ” we have come to collaborate with QMF , our Nigerians in the diaspora who have come from a more exposed environment ( USA), to rob off what they have learned and practice in the USA down here in Nigeria. This project is all about cultural change, The team has come to work with us in Abia State so that we can do better in what we do and need to do.

” They are going to deploy the patient liaison officers to various hospitals, and work with our team to ensure success, it’s all patient-centered.

“So they are here to ensure our patients get the highest form of service that we should be known for. They are more like liaisons in between the patient and the service, and we wholeheartedly accept it because we know that this project has come to stay.

” We will learn from them, and believe that with time, we will stand alone. We will accept everything they have brought in from the U.S. which will help us serve our patients effectively, deliver quality health care to the patients in Abia, and Nigeria in general. We therefore wholeheartedly accept it, and thank Dr.Nnenna Ihekoromadu for bringing in this project to her own state, Abia.

According to Chibogu Obinwa, the QMF Programme Director based in Lagos Nigeria, Chibogu Obinwa, who spoke with The Guardian, ” our mission in Abia is to partner with Abia State Government on their Healthcare Rebirth Initiative, to ensure that there’s care, compassionate care in the healthcare system, describing CARE as ” being more or less an acronym for compassion, accountability, respect, not just for the patients, but also for the healthcare workers, including excellence, because there’s no healthcare without excellence”

On the programme sustainability
she said ” we are always concerned about sustainability, that’s why we are having training, we are also going to retrain, and the structures are being put in place.

” Today we are training the Patient Liaison Officers ( PLOs ) They are over eight, and will be deployed to hospitals. It’s a new structure, a new initiative, and we hope that it will be scaled and replicated, because any good project needs replication, we want to do so in Abia State.

“In Abia State today , the healthcare system is getting better, there’s quality healthcare. Citizens are now feeling that they have access to quality healthcare. They will see that there’s a new structure in place, there’s this initiative of Patient Liaison Officers, and we want it to be replicated by other states, because excellence is always replicated, and we look forward to that. So definitely, sustainability is a significant part of this initiative”

Another member of the QMF team from the USA, Miss Nikki Olaleye, who Coordinates its “Next Gen USA” said ” I am a Nigerian based in Dallas, Texas. I graduated from the University of San Francisco in 2023, and I’m getting ready to go to law school in the U.S. But I wanted to use this time, before going to law school to give back to the community.

” I am part of a small, selected team of college graduates and college students who are working with Qantas Medical Foundation to try and expand the healthcare system in Nigeria.

” In NextGen, we are involved with a lot of the coordination and mostly, like, administrative tasks. So we help out with social media, we help out with different types of coordination”. END