Ethiopian Airlines extends agreement with CHAMP technologies
Ethiopian Airlines has extended its partnership agreement with the cargo IT solutions provider CHAMP for an additional 5 years.
Under the agreement, Ethiopian will continue to benefit from its use of the acclaimed Cargospot suite of applications to manage the airline’s day-to-day sales and commercial activities and to support its Addis Ababa hub handling operation.
In addition to the Cargospot suite, the airline will continue to operate other CHAMP solutions to manage its business, including ULD Manager – to control the airline’s ULD assets, Weight & Balance.
This would ensure safe and efficient load planning of the airline’s large and growing fleet of freighter aircraft, CHAMP’s Regulatory Compliance services to meet customs and security reporting requirements across the airline’s network, and CDMP – essential for members of the IATA interest group Cargo iQ so as to measure performance in line with worldwide quality standards.
By extending the relationship with CHAMP, Ethiopian Airlines will benefit from a range of new services and IT opportunities, including CHAMP’s end-to-end air mail solution and Cargospot Portal, to supplement Ethiopian’s excellent track-and-trace application.
Speaking on the development, Managing Director of Ethiopian Cargo and Logistics Services, Abel Alemu said: “CHAMP’s IT solutions are vital components to our daily cargo operations. Our growth in the industry requires a strong IT provider that can adapt to our evolving needs, while maintaining high standards. So with this partnership renewal, we gain new capabilities to better support our business as well as provide our valued customers with a better level of service.”
On his part, Vice President Commercial & Customer Engagement at CHAMP Cargo systems, Nicholas Xenocostas said: “We are very pleased to have been able to continue to support Ethiopian Airlines. Important advancements in customer focused features mean that our partners will streamline their customers’ workflows, as well as their own.”