Firm enlightens on remote working
With the forced new normal workplace system here to stay following the pangs of COVID-19, Logitech technology has unveiled gadgets that can improve communications and allow people work more efficiently.
Speaking at a demo in Lagos, Head of Marketing at Logitech Sub-Saharan Africa, Theresa Relihan, said: “ We understand that for many Nigerian companies, deploying remote work solutions at scale is new and can take time to perfect. Each of our products is designed with the customers in mind. We always focus on how people connect and interact in the digital world and ensure an efficient, unique and meaningful experience.”
Providing insights on webcams against laptop cameras, Relihan said the limitation of embedded cameras (in laptops) undermines the benefits of video collaboration, adding that problems arise from poor lighting, bad angles and poor resolution or clarity.
She said if the camera isn’t positioned correctly or the user is in a dark room with a bright window behind them, or there is a strong light on one side, it can be difficult for other people to see that person clearly.
According to her, the quality of video technology is essential. She said if the experience of using video for meetings is bad, people are more likely to not attend or be frustrated by the experience, “likewise if the visual and sound are clear, people can be seen easily, and the meeting feels like it is being held in-person.
“To deliver a superior meeting experience, a business-grade webcam will include a number of features that enhance the image. One of the most important aspects is the ability to compensate for poor lighting.”
Demonstrating preference between headsets against laptop-embedded audio, Relihan said participating in meetings with a headset not optimised for business or relying on laptop’s built-in hardware can be a problem because laptop audio capabilities are often sub-par.
She said the laptop audio often lacks noise-cancelling technology to help both the speaker and listener focus on what is being said. “Secondly, it is not certified or optimised to work with video conferencing software from vendors such as Google, Microsoft and Zoom. Finally, it does not include features like voice-level adjustment that help users look and sound their best.
“But headsets designed for the enterprise usually have noise-cancelling features to eliminate background sounds and distractions, digital signal processing to make users’ voice sound natural, and are certifications with major video software platforms and built-in functionality such as a mute button.
Between wired vs wireless keyboards, she said a wired keyboard is best if users do not want to deal with input lag, the risk of interference or battery life, however, Relihan noted that a wireless keyboard is the ideal choice, if users want to be mobile and use their keyboard from long range.
“Long hours of remote work means that the products used to support your work-day should be productivity-efficient and deliver quality output,” Relihan added.