Glovo, Shoprite partner to boost customer experience

Multi-category app, Glovo and Shoprite have come together in a new deal to boost customer experience.

According to them, the move would enable a simple, fast, and convenient experience for consumers to buy groceries online after ordering their chosen products from Shoprite on Glovo.

The partnership is described as a new step in Shoprite’s ambition to develop a unique omnichannel model and also allow Glovo to further develop its grocery segment in Nigeria.

Speaking, Strategy Manager, Retail Supermarkets Nigeria, Tosin Olukoya, noted that e-commerce had revolutionised retail, with supermarkets trying to align with the ever-changing needs of the modern-day customer by making online shopping even easier

“Shoprite is constantly looking for ways to deliver innovative services that make customers’ daily shopping experience easier. Leveraging Glovo’s global and local expertise in the quick commerce industry, we believe this partnership will offer fast and convenient home delivery service that allows us to address our customer’s needs in the digital age,” he affirmed.

Also commenting, Head of Q-commerce for Glovo Nigeria, Kolawole Adeniyi stated that the partnership aligns with the company’s vision to provide everyone with easy access to anything in their city.

General Manager, Glovo Nigeria, Lamide Akinola, said, “We desire to be the top-of-mind multicategory app and we look forward to enabling our consumer base to access Shoprite products from wherever they are. We believe that this partnership will help us achieve our broader strategy of being a one-stop-shop for all our customer’s deliveries.”