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Samsung 8 displays screen problems, as operator fixes hitches

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President, Mobile Communications Business, Samsung Electronics, DJ Koh, said the Galaxy S8 ushers in a new era of smartphone design and fantastic new services, opening up new ways to experience the world. TIMOTHY A. CLARY / AFP

• SEWA begins pre-order in Nigeria, others

Newly launched Samsung Galaxy S8, and S8+, appear to have encountered another issue, as customers are already complaining that the devices malfunction.They are complaining that the displays are showing a red tint. This is coming barely a week after the launch globally.
 
Customers in Korea are complaining about an issue with the Galaxy S8, and Galaxy S8+, which is causing the display to have a red tint.Samsung initially offered a manual fix (which involved going to Settings, Display, Screen Mode and selecting Colour Balance), but this didn’t work for all customers. Now, Samsung has seemingly admitted defeat and said it will be rolling out a software update this week.
  
Speaking to The Korea Herald, a Samsung spokesperson said: “We decided to upgrade the software for all Galaxy S8 clients…because of some dissatisfied customers, although there is no problem in the phone itself. When the software rolls out to customers, they will be prompted to install the update via Settings.”

  
Meanwhile, in Nigeria, Samsung Electronics West Africa (SEWA) has said that the device will be available for pre-registration in Nigeria from April 19.Successors to the S7, and S7 Edge, Samsung S8, and S8+ come with the most advanced Samsung technology, “pushing the boundaries of traditional smart phones with seamless hardware design and a variety of new service offerings.”
 
The Managing Director, Samsung Electronics, Paul Lee, said that the new Galaxy S8 and S8+ “are packed with the most refined experience to-date by combining the latest technology to deliver excellent quality and user experience.”
 
He said: “The new Samsung S8, and S8+ are packed with a plethora of features that have set a new standard for the Samsung Galaxy series. The infinity display and bezel-less design form a smooth, continuous surface with no buttons or harsh angles. The result is a truly immersive viewing experience without distractions and makes multi-tasking more convenient.”
 
Lee added: “Samsung places a high premium on security in order to protect content in the devices. The Galaxy S8, and S8+ provide heightened security and privacy, with biometric authentication, including fingerprint scanner, iris scanning technology, and facial recognition so users can quickly and effortlessly unlock their Galaxy S8, or S8+, offering users more authentication options that can be used interchangeably.”

 


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