In August, a total of 2,236 customers exchanged networks through mobile number portability (MNP), hoping to get an improved telephony experience.

Specifically, MTN welcomed 1,150 customers to its network and lost 227 to others. Airtel came second with 593 users porting into the network, while 683 left. Globacom lost 215 subscribers but welcomed 478 users.

T2 opened its network to 15 new users but unfortunately lost 1,111. The figures are based on August Subscription Statistics from the Nigerian Communications Commission (NCC).

The MNP was introduced by the NCC on April 22, 2013, to allow mobile phone users to retain their original mobile telephone number when switching from one mobile network operator to another. This gives consumers the freedom of choice to leave a network they are unhappy with without the hassle of changing their number.

By removing the barrier of losing a phone number, MNP forces service providers to compete more intensely to attract and retain customers. This competition is intended to lead to improved Quality of Service (QoS), more competitive pricing and tariff plans and better customer service delivery.

Unfortunately, the over 172 million customers still face dropped calls, failed top-ups, among other challenges, which have lately signposted the industry.

Meanwhile, the Governor of Akwa Ibom state, Umoh Eno, said the state and T2 are set to ignite a digital transformation drive.

Eno signalled his government’s intention to partner with T2 to accelerate digital technology growth and innovation across the state.

He announced the opening ceremony of the Ibom Ignite Conference 2025 in Uyo, a youth-focused leadership and entrepreneurship gathering designed to equip participants with tools, networks, and insights to transform ideas into impact.

Governor Eno’s declaration came in response to the keynote delivered by T2 CEO, Obafemi Banigbe, who painted a bold vision of Akwa Ibom as Nigeria’s next digital innovation hub. “I believe this state has the capacity to lead in building software solutions, Artificial Intelligence (AI) applications, and vibrant startup ecosystems.

“Akwa Ibom is not just poised to birth the next big thing like Flutterwave or Paystack – it has the potential to emerge as a genuine digital goldmine for this region,” Banigbe stated.