OPay has reaffirmed its commitment to Nigeria, saying it remains fully operational and has no plans to suspend or discontinue its services in the country.

The fintech company gave the assurance at a Live Town Hall held in Lagos on Wednesday, September 2, 2026, to address what it described as false information circulating on social media claiming that the company would cease operations in Nigeria.

The Town Hall brought together OPay senior executives, industry stakeholders, media representatives and other partners to address the claims and reaffirm the company’s commitment to its customers, merchants and the Nigerian economy.
Speaking at the event, Dotun Adekunle, Chief Operating Officer and Chief Technology Officer of OPay, said the company remained operational.

“OPay is here, OPay is operating, and OPay is going nowhere. The message circulating online is false. There is no decision by OPay to shut down its operations in Nigeria, and there is no indefinite leave,” Adekunle said.

He said the message circulating online had claimed that OPay would stop operating from September 1, but noted that the company remained fully operational on September 2, with its services continuing normally.

Adekunle urged customers and members of the public to verify information through OPay’s official communication channels before acting on claims shared online, particularly where financial decisions are involved.
He also said the Central Bank of Nigeria (CBN) had acknowledged the information as fake news.

OPay said it would not allow what it described as deliberate misinformation capable of creating fear, causing financial losses or undermining confidence in the financial system to go unanswered.

Akinfolabi Rokosu, Chief Legal Counsel at OPay, said the company was pursuing legal action against those responsible for creating and circulating the information.

“OPay is taking legal action against those responsible for deliberately creating and circulating this false information. We will pursue them and ensure that the law takes its full course. There will be no impunity,” Rokosu said.

He said the Department of State Services (DSS) and the Nigeria Police Force were investigating the matter and working to identify those responsible, adding that OPay had provided relevant evidence to support the investigations.

Rokosu stressed that the company’s response was not intended to prevent legitimate criticism or scrutiny.

“This is not about silencing anyone. It is about accountability, customer protection and respect for the rule of law,” he said.

The company said it would commence legal proceedings against individuals linked to the circulation of the information and pursue the matter in accordance with the law.

Industry stakeholders at the Town Hall also expressed concern about the potential impact of misinformation involving financial services providers.

Olalekan Disu, Financial Secretary of the Association of Licensed Mobile Payment Operators (ALMPO) and an executive at eTranzact PLC, said misinformation could affect confidence in the broader digital-payments ecosystem.

“Trust is the foundation of digital payments. False information about a major player can weaken confidence in the wider industry and discourage people and businesses from using digital payments,” Disu said.

He also distinguished between legitimate scrutiny of financial institutions and the deliberate circulation of false information.

“There is room to criticise and to ask difficult questions, but we must collectively guard against the creation and amplification of false information,” he said.

Stanley Jacobs, President of FintechNGR and Group Chief Innovation and Technology Officer at Meristem, similarly stressed the importance of confidence within the financial technology sector.

“Trust is crucial to the growth of Nigeria’s fintech ecosystem. Misinformation about financial institutions can undermine that trust, making accurate information and responsible communication essential,” Jacobs said.

Beyond addressing the rumours, OPay used the Town Hall to highlight its wider investments in Nigeria, particularly in education, technology and financial inclusion.

The company pointed to its ₦1.2 billion, 10-year scholarship commitment, which supports students at tertiary institutions across Nigeria.

According to OPay, the initiative is intended to reduce financial barriers to education and enable talented young Nigerians to remain focused on their studies.

The programme has supported students at institutions including the University of Ibadan, Ahmadu Bello University, Obafemi Awolowo University and Lagos State University, among others.

OPay said it has continued to extend the initiative to additional institutions, with its OPay Scholars Programme combining scholarship support with innovation, skills development and career opportunities.

At Obafemi Awolowo University, the partnership provides scholarship support to students over a 10-year period.
Speaking at the Town Hall, Professor Babajide Odu, Director of the University Research Office at Obafemi Awolowo University, said the partnership had supported students and reflected OPay’s broader interest in education and youth development.

“OPay’s 10-year, ₦1.2 billion scholarship commitment is more than financial support; it is a long-term investment in the future of Nigerian students. At OAU, we have seen firsthand how this partnership is helping students pursue their education with greater confidence.

Also, the support for our recently concluded 2026 Academic and Research Excellence Awards further reflects OPay’s commitment to academic excellence,” Odu said.

OPay said its continued investments in education, technology, financial inclusion and digital payments form part of its long-term commitment to Nigeria.

The company reiterated that customers and merchants can continue to use its services normally and urged the public to rely on verified OPay communication channels for information concerning its operations.

It also called on members of the public, media organisations and social media users to verify claims before sharing or acting on information concerning financial institutions.

OPay said it remains focused on providing digital financial services, supporting businesses and consumers, investing in young Nigerians and contributing to the development of Nigeria’s digital economy.

Established in 2018, OPay is a fintech company operating in Nigeria with a focus on expanding access to financial services through technology.

Licensed by the Central Bank of Nigeria and insured by the Nigeria Deposit Insurance Corporation (NDIC), with the same deposit insurance coverage applicable to commercial banks, OPay provides payment services including money transfers, bill payments, card services, airtime and data purchases and merchant payments.