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Insurance reforms shift to operators’ performance appraisal

NAICOM

After the successful completion of the sector’s recapitalisation exercise, attention is fast shifting to whether stronger balance sheets will improve insurers’ capacity to absorb major risks, protect policyholders, and deepen insurance penetration in the country.

As the National Insurance Commission (NAICOM) begins issuing new licences to compliant operators, attention is shifting from capital mobilisation to performance, as the industry faces the tougher challenge of restoring public confidence, expanding insurance penetration, and demonstrating that recapitalisation can deliver tangible benefits to policyholders and the wider economy.

The exercise, which formally closed on July 31, 2026, has also significantly altered the industry’s competitive structure. According to NAICOM, the recapitalisation exercise mobilised about N1.079 trillion, comprising fresh capital and existing funds that strengthened operators’ financial positions.

But as the industry enters the post-recapitalisation era, questions are increasingly being raised about whether the new capital will translate into better underwriting capacity, faster claims settlement, greater domestic retention of risks and, ultimately, wider insurance coverage.

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For an industry whose penetration remained below one per cent, the reform’s significance therefore extends beyond balance sheets.

The Commissioner for Insurance, Olusegun Omosehin, said additional capital must create the capacity to underwrite larger and more complex risks, pay claims, innovate, improve customer experience, and retain more risks in Nigeria.

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He also identified claims payment as one of the most visible measures of insurance value to policyholders.

For years, the debate around insurance capacity has centred on inadequate capital, weak balance sheets, and local operators’ inability to retain substantial portions of major oil and gas, aviation, marine, infrastructure, and other specialised risks.

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The new capital base should give insurers greater financial capacity to compete for such risks. It could also reduce excessive dependence on foreign markets and keep more insurance premiums and risk-management expertise within the domestic economy.

The industry still faces a trust deficit, limited consumer awareness, affordability constraints, weak distribution networks, and concerns around the speed and experience of claims settlement. These challenges matter because, for most customers, the ultimate measure of an insurance policy is what happens when a loss occurs.

The NIA Chairman, Ebelechukwu Nwachukwu, acknowledged this broader challenge, saying the reform should strengthen market conduct, consumer confidence, innovation, and the industry’s contribution to the economy.

Nwachukwu described the recapitalisation as a foundation for stronger players with the capacity to underwrite large and complex risks, mobilise long-term capital and invest in digital transformation.

She also stressed that the real test would be converting stronger balance sheets into underwriting capacity, innovation, improved claims service and wider insurance penetration.

The commission has appointed Ernst & Young as consulting actuary to implement a Risk-Based Capital (RBC) framework, which will align insurers’ capital requirements more closely with the risks inherent in their businesses. NAICOM said the framework aims to strengthen financial stability and protect policyholders.

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