First Bank bags awards, reinforces role in cashless transactions
The Bank, which is also commemorating its 125 years anniversary, has been widely commended for re-inventing itself and being nimble in its service delivery, whilst painstakingly adapting to the dynamic changes that have enveloped businesses, especially with the advent of globalisation.
In recognition of its high transactional volume and leading role at promoting cashless transactions and financial inclusion in the country, the lender said it recently won two awards at the CBN Electronic Payments Incentive Scheme (EPIS) Efficiency Awards.
The awards, according to the bank are: Cashless Driver, Highest Volume in Bill Payments and Cashless Driver, Highest Transaction Volume in Real-Time Payments.
Similarly, the bank was awarded the Best Private Bank in Nigeria 2019 by World Finance Magazine and Global Finance magazine.
The Bank also won the Bank of the Year in Nigeria 2019 and Best Financial Inclusion Program in Nigeria 2019 by International Investor and Best Banking Brand in Nigeria 2019 by Global Brands Magazine.
At the recently held Asian Banker International Excellence in Retail Financial Services Awards, the Bank bagged the Best Retail Bank in Nigeria as well as Best Process Automation Initiative, Application or Programme awards.
Global Banking and Finance Review named FirstBank the Best Retail Bank in Nigeria, while the Most Socially Responsible Bank – Nigeria award was bestowed on the Bank by International Finance Magazine.
Speaking on the awards, Group Head, Marketing & Corporate Communications, First Bank of Nigeria Limited, Mrs. Folake Ani-Mumuney, said: “These awards reinforce our leading role in critical business segments and activities like brand reputation, financial inclusion, digitisation of financial services in the industry. It is a great honour to the bank and further proof that we are beyond comparison. The awards are dedicated to our customers who are the centre of our business.”
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