The Federal Competition and Consumer Protection Commission (FCCPC) on Thursday sealed the headquarters of Ikeja Electric over alleged refusal to comply with regulatory directives relating to a protracted consumer rights dispute.

Officials of the commission, accompanied by security personnel, shut the Alausa office after what the FCCPC described as repeated engagements that yielded no compliance. Staff were directed to vacate the premises while enforcement officers locked the building.

FCCPC Director of Surveillance and Investigation, Bola Adeyinka, said the action followed Ikeja Electric’s failure to implement a binding Nigerian Electricity Regulatory Commission (NERC) decision ordering the unbundling of a Maximum Demand account into 20 separate accounts for a complainant’s property.

According to the commission, the order required the recognition of 19 residential units and a service point as individual customer units, with accompanying metering and connection.
“Ikeja Electric did not carry out that decision. Because of this failure, the complainant has been without an electricity supply for more than two and a half years,” the NERC said. “This was despite paying all charges requested by Ikeja Electric and meeting every obligation.
“The lack of electricity has prevented the complainant from putting the 19 residential units to use.”

Adeyinka said the seal would remain in place “until Ikeja Electric complies fully with the directives issued by both NERC and the FCCPC and provides written evidence of that compliance”.

The commission added that it had issued a directive in April 2025 and later a Compliance Notice in October, giving the company seven business days to act, but received no response.

Ikeja Electric confirmed the enforcement. Its Head of Corporate Communications, Kingsley Okotie, described the issue as a compliance matter and said the company had expressed reservations about aspects of the directive.
“We wrote back to the commission. But somehow, maybe our reason was not taken, and they decided to make the visit,” he said. “They are a legal entity, fully backed by law. So we had no choice but to allow them to do their work.”

Okotie insisted electricity supply to customers continued uninterrupted. He said the company was coordinating operations across its centres to ensure the closure of the headquarters did not affect service delivery.

He described the commission’s approach as avoidable.
“There are better ways we would have handled this disagreement outside of what has happened, but it is what it is,” he said, adding that the company was engaging the FCCPC to resolve the issue.