SPOTLIGHT ON COMPANIES WITH HIGH QUALITY LUBRICANTS IN NIGRIA (PART 1)

Contrary to views in some quarters that the Nigerian market is dominated by sub-standard lubricants. Findings how that some companies in the lubricant sub-sector of the Nigerian oil and gas industry have distinguished themselves not only in the production of high quality lubricant but have also shown consistency in the production and marketing of optimum performing lubricants that help to elongate the life span of engines and equipment in Nigeria.

The findings further showed that some companies’ blending plants has been awarded International Standard Organization (ISO) certifications and their lubricants are competing favourably in the international market.

In this special report, we present Total Nigeria Plc that have shown consistency in the production and marketing of quality lubricants in Nigeria with local and international certifications.

TOTAL NIGERIA PLC.
…HOME OF QUALITY LUBRICANTS IN NIGERIA

TOTAL Nigeria Plc is a part of the Total Group, the world’s fourth- largest oil and gas company and a multinational energy company with operations in more than one hundred and thirty (130) countries.

Since inception, over 50 years ago, Total Nigeria Plc has remained the leader in the downstream sector of the Nigerian oil and gas industry with an extensive distribution network of over 500 service stations nationwide. The company has not only distinguished itself through its wide range of top-quality products and services but also in the production and marketing of high quality lubricants that help to elongate the life span of engines and equipment. As a leader in the downstream oil and gas sector in Nigeria, Total Nigeria Plc has become an established reference point whenever the issue of quality lubricants is discussed in the country. The consistent collaboration of Total with Original Equipment Manufacturers (OEMs) in Europe, Japan and America, coupled with research and development, has given the company’s products a prominent position in the Nigerian market.

Total Nigeria Plc offers a wide range of top quality lubricants that meet and surpass the varied needs of customers and these products include: Passenger Car Motor Oil (PCMO) Quartz 9000 5w40, Quartz 4 x 4 15w50, Quartz 7000 15w50, Quartz 5000 20w50 and classic 40; Heavy Duty Diesel Oil (HDDO) Rubia TIR 7400 15w40, Rubia XT 15w40, Rubia S 40; Motorcycle Oil (MCO) Hi perf 4T special 20w50, Hi Perf 2T special, as well as other specialized industrial lubricants. Some of the unique benefits that the users of these products enjoy include consistent quality, optimum performance, elongation of engine life span, easy cold starts and fuel economies due to its extreme fluidity, protection of mechanical parts and preservation of engine power, Total lubricants also keep the sensitive parts of engines clean through advanced detergent and dispersive additives just to mention but a few.

To sustain its leadership, Total Nigeria Plc’s lubricant blending plants and depots have been awarded ISO 14001: 2004 Environmental Management Systems (EMS) certification and ISO 9001: 2008 Quality Management Systems certification, while all its major products have received NIS certifications from Standard Organisation of Nigeria (SON). The company’s Quality and Environmental Management Systems ensure that its processes are in line with international best practices. Also, it’s International Small and Safety Rating System (ISSSRS) certification further expresses the commitment of the company in conducting its plants and depots operations in line with internationally recognized safety regulations.

To ensure the availability of its lubricants, Total Nigeria Plc established three (3) blending plants in Koko, Delta, Kaduna town, and Kirikiri in Lagos states respectively with a combined capacity of 77KT, as well as several lubricants storage facilities across the country.

True to its mission statement ‘‘we are in business to ensure total customer satisfaction by the creation of quality products and services delivered with a strong commitment to safety and respect for the environment and the sustainable development of resources.” Total Nigeria Plc has become a leader as well as the symbol of top-quality services in the provision of energy products in Nigeria. The company maintains excellent corporate relations with the general public and investors have confidence in its performance.

For quality and quantity assurance as well as overall customer satisfaction , the company adopted a unique packaging style with tamper proof aluminium foil, tamper proof screw caps, special inkjet batching system, advance coloured labels, logo on the caps and quality containers (that are smooth irrespective of shape and size).

Other top quality products and services of Total Nigeria Plc are outlined as follows.

SOLAR SERVICES: Total Nigeria Plc believes that access to energy is a fundamental necessity which greatly impacts on education, communication, information, and the overall development of the Nigerian society. The company’s first installation of rooftop photovoltaic panels was Total Onigbagbo solar service station in 2014 in Lagos. Powered by SunPower photovoltaic technology, it generates about 95,702 Kwh of solar energy per year and reduces carbon emissions up to 125t per annum. Total applied this technology to its Wuse II service station in Abuja and have 10 more lined up for installation. The company will be launching commercially in 2015 a range of Solar Home Solution kits which will be able to power several appliances in the homes with the benefit of zero emissions of harmful greenhouse gases and zero noise pollution. It is also its intention to propose to industrial customers Hybrid energy solutions combining solar technology with more conventional fuels supply.

AWANGO BY TOTAL is the company’s line of affordable and portable photovoltaic solar lamps. Available in Total service stations nationwide, it comprises of Awango by Total Sun King Solo, Awango by Total Sun King Pro, Awango TS120, and Awango by Total Sun King Eco. These solar lamps are brighter than most commonly used lighting sources such as candles and batteries, with some having phone charging facilities. Benefits of using Awango by Total solar lamps include their up to five years life span, absence of smoke emissions, usable both indoors and outdoors, two (2) years warranty with replacement option, and fifteen (15) times brighter than lantern.

TOTAL CARD: This is a fleet management tool designed for efficient control of organizational fuel cost and consumption, the card is also aimed at efficient monitoring and reporting of organization’s fleet activities. Total card is a rechargeable smartcard used in payment for products offered at Total Service stations. The card is portable, durable and guarantee’s customer satisfaction.

TOTAL SHOP FOOD AND SERVICES: As a one-stop-shop, Total Nigeria Plc is the only energy company in the downstream sector that offers a uniform shop display, shelving and designing in all its shops nationwide. Total offers unique shopping ambience as well as wide variety of products which includes groceries, car care products, lubricants and much more for its customers. With over 300 shops spread across the country, Total Nigeria Plc offers competitive prices for its customers. The strategic partnership of the company with dedicated suppliers ensures quality and consistent products range.

STRATEGIC PARTNERSHIP: In order to provide quality products and services to its customers, Total Nigeria plc has partnered with Etisalat. This strategic alliance is set to enhance both brands customer relationship management through the placement of about ninety (90) Etisalat branded outdoor experience centres at the service stations nationwide. This value-added service is a representation of Total unwavering commitment to further enhance its quality offerings and attain customers delight.

As a responsible corporate organization, Total Nigeria plc is committed to providing customers with top quality products and services through its over 500 (five hundred) stations nationwide as well as Total E-shop (www.total.com.ng/total-eshop.html) and Konga.com